Nurturing Customer Relationships

1 week ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 4,20,000

Presales Expert: Nurturing Customer Relationships

Purpose and Scope:

We are seeking a dynamic and results-driven Presales Executive to drive customer engagement and sales growth.

Key Responsibilities

  • Customer Outreach: Establish and maintain strong relationships with existing and potential customers through strategic outreach and communication.
  • Lead Qualification: Identify and qualify leads based on customer requirements and forward them to the sales team for timely follow-up.
  • CRM Management: Maintain accurate and up-to-date records of customer interactions, lead information, and call status within our CRM system.
  • Performance Metrics: Meet daily and weekly call and conversion targets, ensuring high-quality performance and continuous improvement.
  • Cross-Functional Collaboration: Work closely with sales, marketing, and other teams to align lead generation efforts and drive business outcomes.

Requirements

  • Excellent Communication Skills: Possess excellent verbal and written communication skills in English to effectively engage with customers and internal stakeholders.
  • Experience: Prior experience in voice processes, telesales, or presales roles is preferred (6 months to 2 years).
  • Interpersonal Skills: Demonstrate strong listening and interpersonal skills to understand customer needs and respond effectively.

What We Offer

A dynamic and collaborative work environment that fosters growth, learning, and innovation.

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