
Customer Relationship Management Executive
1 day ago
Work From Home Opportunity | CRM Executive – Customer Communication & Support
Company: Diya Greencity Pvt. Ltd.
Location: Remote (WFH)
Type: Full-Time
Industry: Real Estate / Customer Relationship Management
Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We're looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.
Key Responsibilities:
- Handle customer calls through Exotel IVR system .
- Communicate professionally via our WhatsApp Business Verified Device .
- Send updates, follow-ups, and official communication using Google Workspace email .
- Maintain and update customer records through Google Forms and Google Drive .
- Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.
- Provide timely updates on customer queries, issues, and resolutions.
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