Customer Relationship Management Executive

3 weeks ago


Bengaluru, Karnataka, India DIYA GREENCITY PRIVATE LIMITED Full time

Work From Home Opportunity | CRM Executive – Customer Communication & Support

Company: Diya Greencity Pvt. Ltd.

Location: Remote (WFH)

Type: Full-Time

Industry: Real Estate / Customer Relationship Management

Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We're looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.

Key Responsibilities:

  • Handle customer calls through Exotel IVR system .
  • Communicate professionally via our WhatsApp Business Verified Device .
  • Send updates, follow-ups, and official communication using Google Workspace email .
  • Maintain and update customer records through Google Forms and Google Drive .
  • Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.
  • Provide timely updates on customer queries, issues, and resolutions.



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