 
						Customer Relationship Manager
5 days ago
Experience: 3-7 years in Real Estate (preferred)
Department: Customer Relations
Role Category: CRM / Customer Service
Opening : 2 nos
Role Overview:
The Customer Relationship Manager (CRM) will be responsible for building and maintaining strong relationships with customers throughout their property purchase journey. The role requires managing client interactions, handling queries, coordinating with internal teams, ensuring timely documentation, and providing end-to-end support to enhance customer satisfaction and loyalty.
Key Responsibilities:
- Act as the primary point of contact for customers post-sales till possession and beyond.
- Manage the entire customer lifecycle from agreement execution, payments, loan coordination, registration, to possession.
- Maintain accurate and updated customer records in CRM systems.
- Handle customer queries, concerns, and escalations promptly and professionally.
- Coordinate with Sales, Accounts, Legal, Projects, and other departments to ensure smooth processing of customer requirements.
- Ensure timely demand letters, receipts, NOCs, possession letters, and other documentation are shared with customers.
- Support customers in bank loan processing and registration formalities.
- Conduct regular follow-ups with customers regarding payments and project updates.
- Manage customer communications emails, calls, newsletters, and project updates.
- Work on customer satisfaction initiatives and handle feedback to improve service standards.
- Organize customer meets, handover ceremonies, and engagement programs.
Skills & Competencies Required:
- Strong communication and interpersonal skills.
- Customer-centric approach with problem-solving attitude.
- Good knowledge of real estate documentation and processes.
- Ability to coordinate across multiple departments.
- Proficiency in MS Office and CRM software.
- Negotiation and conflict resolution skills.
- Fluency in English, Hindi, and local language (Kannada/Telugu preferred).
Qualifications:
- Graduate / Post-Graduate (MBA preferred) in Marketing / Business Administration or related field.
- 3-7 years of experience in Customer Relationship Management, preferably in the Real Estate sector.
Compensation:
- Salary: Best in the industry, commensurate with experience.
- 
					  Customer Relationship Manager1 day ago 
 Bengaluru, Karnataka, India SAISHUB TOURS Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionSAISHUB TOURS, established in 2012, prides itself on offering cost-effective, service-oriented, and time-saving travel packages. Having initially focused on pilgrimage packages like the Shirdi flight package, the company has grown to include destinations across North India, South India, and international locations. SAISHUB TOURS is a... 
- 
					  Customer relationship manager5 days ago 
 Bengaluru, Karnataka, India Gears & Gear Drives, Bangalore Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionIncorporated in 1982, Gears & Gear Drives has acquired a place of international recognition in the field of Gear Engineering. We continuously update our technologies and manufacturing facilities to provide precision products that meet international standards. Our range of industrial machinery and equipment serves numerous industries, with... 
- 
					  Customer Relationship Manager5 days ago 
 Bengaluru, Karnataka, India Getlook Beauty Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are seeking a dynamic Customer Relationship Manager (CRM) to join our team. You will be the primary point of contact for clientsbuilding strong relationships, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction. 
- 
					Customer Relationship Manager2 weeks ago 
 Bengaluru, Karnataka, India Atomo Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring: Customer Relationship Managerwebsite: About Atomo:Revolutionizing Smart Classrooms with AI-Powered InnovationTransform your educational environment with Atomo, a state-of-the-art solution combining SaaS technology and advanced hardware to deliver seamless AI-powered smart classrooms. Atomo redefines the learning experience with intelligent... 
- 
					  Customer Relationship Manager7 days ago 
 Bengaluru, Karnataka, India SLV Housing Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDevelop & execute customer relationship management. Respond and resolve customer complaints quickly and efficiently. Manage Clients documents. Work closely with Sales, Marketing and support teams Notify management about execution plans 
- 
					  Customer Relationship Management Manager2 weeks ago 
 Bengaluru, Karnataka, India Vibez Estates Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Summary:We are looking for a proactive and customer-focused CRM Manager who will be responsible for managing client relationships, addressing queries, ensuring smooth booking and payment processes, and coordinating with the sales team. The ideal candidate will act as the bridge between clients and the company, ensuring seamless customer experience and... 
- 
					  Customer Relationship Manager3 days ago 
 Bengaluru, Karnataka, India Pragyan Child Development Centre Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCustomer Relationship Manager in Bengaluru with strong problem-solving, Excel/Sheets skills, and fluency in Kannada & English. Role involves handling enquiries, scheduling with therapists, and ensuring smooth client service. 
- 
					  Customer Relationship Manager1 week ago 
 Bengaluru, Karnataka, India Truewings Education Services Full time ₹ 8,00,000 - ₹ 12,00,000 per yearLocation:MG Road, BengaluruEmployment Type:Full-timeLanguages:English, HindiLocation :MG Road, BangaloreAbout the RoleWe are looking for a dynamic and service-oriented Customer Relationship Manager to connect with prospective students and parents, guiding them through the admission process with care and professionalism. We welcome candidates from the... 
- 
					Customer Relationship Manager1 week ago 
 Bengaluru, Karnataka, India Altisource Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Relationship Manager, Granite Company Description Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the... 
- 
					  Customer Relationship Management7 days ago 
 Bengaluru, Karnataka, India Reliance Retail Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Title: Customer Relationship ManagerRoles and Responsibilities:1. Customer Service: Provide information about products, services, and offers to customers. Handle inbound and outbound calls to understand customer needs and resolve issues. Address customer feedback to improve service and processes.2. Sales and Operations: Drive sales through...