Customer Relationship Manager

2 days ago

Bengaluru, Karnataka, India SAISHUB TOURS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

SAISHUB TOURS, established in 2012, prides itself on offering cost-effective, service-oriented, and time-saving travel packages. Having initially focused on pilgrimage packages like the Shirdi flight package, the company has grown to include destinations across North India, South India, and international locations. SAISHUB TOURS is a pioneer in operating fixed departure group tours and customizes travel plans to meet customer needs.

Role Description

This is a full-time, on-site role located in Bengaluru for a Customer Relationship Manager. The Customer Relationship Manager will be responsible for maintaining and enhancing relationships with customers, addressing inquiries and concerns, managing customer feedback, and ensuring complete customer satisfaction. Tasks also include coordinating with other departments to ensure seamless service delivery, monitoring customer preferences, and providing tailored travel solutions to meet customer needs.

Qualifications

  • Strong communication and interpersonal skills
  • Customer service and relationship management experience
  • Problem-solving and conflict resolution skills
  • Ability to work in a team and coordinate effectively with other departments
  • Proficiency in CRM software and Microsoft Office Suite
  • Strong organizational skills and attention to detail
  • Abilitys to work on-site in Bengaluru

Experience

0-2 years

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