Customer Relationship Managers and Executives

22 hours ago

Bengaluru, Karnataka, India Sowparnika Projects Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Sowparnika Projects is a leading real estate developer based in Bengaluru, operating across Karnataka, Kerala, and Tamil Nadu. Established in 2003, we have a reputation for delivering high-quality residential projects at affordable prices. We have successfully completed over 50 projects and currently manage more than 25 ongoing projects. With an in-house team handling every stage from concept to completion, we excel in value creation in the Affordable Housing Segment. Our vision is to be among the top 10 preferred brands in the Housing & Infrastructure sector, delivering lasting happiness and exceptional value for a lifetime.

Role Description

This is a full-time, on-site role located in Bengaluru for a Customer Relationship Manager/Executive. The role involves managing customer relationships, New bookings, Legal and Loan Documentation, Bank Coordination, Construction Linked Collection, Final Registration and Possessiok ensuring customer satisfaction, and handling any issues that arise. The manager/executive will work closely with internal teams to enhance customer engagement and provide timely updates to clients regarding project and their needs

Qualifications

  • Customer Relationship Management and Customer Service skills
  • CRM Process Knowledge
  • Exceptional Customer Engagement skills
  • Excellent Verbal and Written Communication skills
  • Problem-Solving and Conflict Resolution skills
  • Experience in the real estate industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field
  • Ability to work independently and as part of a team
  • Proficiency in MS Office and CRM software
  • Reporting and MIS

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