Customer Relationship Management Executive

1 day ago

Bengaluru, Karnataka, India Grasshoppers ~ An Eco-work Space Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Opening:
CRM Executive

Location:
Bengaluru

Employment Type: Full-time

Experience: 0–1 years (CRM / Customer Engagement preferred)

About Us

Grasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation and service excellence.

Role Overview

We are looking for a detail-oriented and proactive CRM Executive to manage our customer relationship systems, ensure smooth client interactions, and support sales/marketing initiatives. The role requires excellent communication skills, CRM tool expertise, and a customer-first approach.

Key Responsibilities

Manage and maintain the CRM database, ensuring accuracy and timely updates.

· Handle customer queries, follow-ups, and maintain engagement through calls/emails/messages.

· Track, analyse, and report customer data and sales pipeline activities.

· Coordinate with sales, marketing, and operations teams for seamless customer service.

· Monitor customer feedback and assist in resolving issues promptly.

· Support in generating reports for management on customer engagement and sales performance.

Requirements

· Bachelor's degree in any stream.

· 0–1 years of experience as a CRM Executive / Customer Service / Sales Support role.

· Strong communication and interpersonal skills.

· Ability to multitask and handle data with accuracy.

What We Offer

· Competitive salary and performance incentives.

· Growth and career development opportunities.

· A collaborative and supportive work environment.

· Exposure to industry-leading tools and practices.

How to Apply:

Send your resume to

with the subject line "Application for CRM Executive". Or Call @

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