Customer Relationship Management Manager

1 day ago


Bengaluru, Karnataka, India Srishti Fine Jewelry Full time
We're Hiring: CRM Associate Location: Bangalore, Karnataka Company: Srishti Fine Jewelry At Srishti Fine Jewelry, we believe that jewelry is more than adornment — it's emotion, memory, and legacy.

With 28 years of craftsmanship and a modern approach to luxury retail, we pride ourselves on creating meaningful connections with our customers.

We're looking for a CRM Associate (if you're based in Bangalore) to help us nurture these relationships and deliver a personalized brand experience that goes beyond transactions.

About the Role: As our CRM Associate, you'll be the bridge between Srishti and its valued customers.

Your role will focus on customer relationship management through data-driven strategies, personalized communication, and thoughtful engagement initiatives.

You'll ensure every interaction reflects the warmth, exclusivity, and creativity that define Srishti.

Key Responsibilities: Manage and update the customer database, ensuring accuracy and segmentation Design and execute personalized communication campaigns (Whats App, Email, SMS)Support loyalty programs, festive gifting, and exclusive customer experiences Coordinate with sales and marketing teams to align customer outreach with brand campaigns Track customer purchase patterns and generate insights for retention and cross-selling Assist with customer feedback collection and implement improvement strategies Support store events, exhibitions, and boutique experiences with targeted invitations and follow-ups Prepare CRM performance reports and highlight areas of growth What We're Looking For: Bachelor's degree in Marketing, Business Administration, or related field1–3 years of CRM, marketing, or customer engagement experience (retail/luxury preferred)Strong interpersonal and communication skills Proficiency in CRM tools, MS Excel, and data handling Creative thinker with an eye for detail and personalization Passion for jewelry, fashion, or luxury lifestyle is a plus What You'll Get: Salary: Competitive (₹6 LPA onwards, depending on experience)Be part of a growing legacy brand with modern ambitions Opportunity to shape customer experiences in the luxury jewelry space A collaborative, supportive work environment To Apply: Send your resume + a short note to sudha@srishtijewels.in Subject: "CRM Associate – Your Name"

  • Bengaluru, Karnataka, India beBeeCustomerRelationship Full time ₹ 12,00,000 - ₹ 20,00,000

    Manage Customer Relationships and Drive Revenue GrowthAbout the Role:This is a challenging opportunity to manage and grow existing customer relationships, identifying opportunities for upselling, cross-selling, and deepening engagement.Develop strategies for expanding existing customer accounts within emerging market categories, focusing on long-term...


  • Bengaluru, Karnataka, India beBeeCUSTOMER Full time ₹ 20,00,000 - ₹ 25,00,000

    Job TitleA global leader in strategic response management software is seeking a Customer Success Manager to play a crucial role in building relationships with customers, promoting software adoption, addressing customer issues, identifying new business opportunities, and negotiating terms for professional services.About the RoleThe Customer Success Manager...


  • Bengaluru, Karnataka, India JM Financial Asset Management Ltd Full time

    About the RoleWe are looking to add Relationship Manager in our retail sales team at Mumbai location. Someone with an experience range of 5-8 years in the mutual fund/AMC industry is preferable.ResponsibilitiesHandling Regional Distributors in assigned region.Build and Nurture relationships with IFA Channel.Driving the distributors to sell products.Ensure...


  • Bengaluru, Karnataka, India DamGoodFish Full time

    Company DescriptionWelcome to Dam Good Fish, where innovation meets freshness. As pioneers in the industry, we've introduced the revolutionary concept of 'dam to table' to India, ensuring that every bite of our seafood is exceptional. We are committed to providing the finest selection of fish straight from the dam to your table. Experience the difference...


  • Bengaluru, Karnataka, India JM Financial Asset Management Ltd Full time

    About the RoleWe are looking to add Relationship Manager in our retail sales team at Mumbai location. Someone with an experience range of 5-8 years in the mutual fund/AMC industry is preferable.Responsibilities- Handling Regional Distributors in assigned region.- Build and Nurture relationships with IFA Channel.- Driving the distributors to sell products.-...


  • Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service Specialist Role OverviewThis is a vital position where you will coordinate customer relationships, support clear and effective communication of customer expectations, and team with other departments to satisfy customer requirements.The ideal candidate will have excellent oral and written communication skills, be customer focused, and have a...


  • Bengaluru, Karnataka, India Nobroker Full time

    Company OverviewNoBroker com India s first Proptech unicorn revolutionizes property search by eliminating middlemen connecting buyers with property owners directly Established in 2014 by IIT and IIM alumni NoBroker serves over three million monthly customers with a team of 2 000 passionate employees The company offers a plethora of services including...


  • Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 72,00,000 - ₹ 84,00,000

    Job OverviewWe are seeking an experienced Assistant CRM Manager to join our organization. This role will be responsible for fostering and maintaining relationships with our entire customer base, ensuring consistent engagement and high service quality standards.Build and maintain strong relationships with the assigned customer base.Ensure ongoing engagement...


  • Bengaluru, Karnataka, India beBeeCustomerRelationship Full time ₹ 60,00,000 - ₹ 70,00,000

    Role Summary:We are seeking a skilled Customer Relationship Manager to join our team. As a key member of our post-sales team, you will be responsible for building and maintaining strong relationships with customers across the Real Estate industry.Key Responsibilities:Build and maintain relationships with assigned customer base by ensuring constant engagement...


  • Bengaluru, Karnataka, India Srishti Fine Jewelry Full time

    We're Hiring: CRM Associate  Location: Bangalore, Karnataka  Company: Srishti Fine Jewelry At Srishti Fine Jewelry , we believe that jewelry is more than adornment — it's emotion, memory, and legacy. With 28 years of craftsmanship and a modern approach to luxury retail, we pride ourselves on creating meaningful connections with our customers. We're...