
Customer Relationship Manager
1 day ago
Job Title: Customer Relationship Manager (CRM)
About the Role:
We are seeking an experienced Customer Relationship Manager to join our team. As a CRM, you will be responsible for building and maintaining strong relationships with our customers.
- You will be responsible for ensuring high customer satisfaction levels by providing exceptional service and support.
- You will work closely with internal partners and teams to improve processes and maintain accurate records.
- You will be responsible for generating new business opportunities and managing existing customer accounts.
- You will handle customer inquiries and resolve any issues promptly and efficiently.
- You will provide training and support to ensure that customers receive the best possible experience.
Responsibilities:
• Build and maintain strong relationships with customers
• Ensure high customer satisfaction levels through excellent service and support
• Manage customer accounts and identify opportunities for growth
• Develop and implement effective sales strategies
• Provide timely and professional responses to customer inquiries
Requirements:
• 2-9 years of experience in customer relationship management
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Excellent problem-solving skills
• Proficiency in MS Office and CRM software
Working Conditions:
This role is based in Bangalore- Whitefield (wfo) and requires immediate start or up to 30 days' notice period.
What We Offer:
• Competitive salary package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
Contact Us:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.
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