Customer Relationship Manager

4 days ago

Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 6,30,000 - ₹ 7,00,000

Job Title: Assistant CRM Manager

We are seeking a skilled professional to take on the role of Assistant CRM Manager, with responsibility for building and maintaining relationships with our customer base.

About the Role:

This position involves ensuring constant engagement with customers throughout their lifecycle and in moments of planned spontaneity. The successful candidate will be responsible for managing key customer interactions, identifying areas for process improvement, and implementing solutions to drive business results.

Main Responsibilities:

  • Build and maintain strong relationships with customers to ensure high service quality standards and consistency in experience.
  • Manage customer satisfaction and ensure that all customer queries are addressed promptly and efficiently.
  • Maintain accurate records and reports to inform business decisions and track progress towards goals.
  • Collaborate with internal teams to develop and implement effective customer relationship management strategies.
  • Identify opportunities for growth and development within the customer base and develop targeted plans to capture these opportunities.

Requirements:

The ideal candidate will have 2-9 years of experience in real estate industry, excellent communication skills, and a strong ability to build and maintain relationships.

Benefits:

This role offers the opportunity to work with a dynamic team, contribute to business growth, and develop valuable skills and expertise.

What We Offer:

A competitive salary package, comprehensive training and development opportunities, and a collaborative and supportive work environment.

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