Customer Relationship Manager

1 week ago

Bengaluru, Karnataka, India beBeeService Full time ₹ 5,00,000 - ₹ 8,00,000
Job Overview

The role of the Customer Service Representative involves managing customer relationships and providing exceptional service to meet their needs.

  • Responsibilities:
    • Account Management: Ensure timely and accurate processing of customer account openings, maintenance, and closures, adhering to bank procedures and regulations.
    • Customer Interactions: Handle customer inquiries, provide information, and resolve issues in a professional and courteous manner, ensuring customer satisfaction.
    • Quality Control: Maintain high standards of quality in all aspects of customer service, including documentation, reporting, and follow-up.
  • Skills and Qualifications:
    • Excellent communication and interpersonal skills.
    • Ability to work accurately and efficiently in a fast-paced environment.
    • Strong analytical and problem-solving skills.
    • Proficiency in Microsoft Office applications, particularly Excel and Word.
  • Benefits:
    • Competitive salary and benefits package.
    • Ongoing training and development opportunities.
    • Collaborative and dynamic work environment.
  • Other Requirements:
    • Maintain confidentiality and adhere to bank policies and procedures.
    • Stay up-to-date with industry developments and regulatory requirements.
    • Contribute to team goals and objectives.

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