
Customer Relationship Manager
24 hours ago
Overview:
">Seeking a skilled CRM professional to manage client relationships, update databases, and facilitate seamless communication.
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- Lead Management">
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- Identify, track, and convert leads into opportunities.">
- Evaluate positive responses and share relevant information with clients.">
- Client Communication">
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- Manage professional email correspondence with clients regarding updates, invoices, and queries.">
- Build long-term relationships through regular communication and issue resolution.">
- Conduct cold calls to gather updates and convert responses into valid opportunities.">
- Data & CRM Updates">
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- Update records in CRM systems, invoicing tools, and documentation software.">
- Work with paid databases and email marketing tools for lead generation and outreach.">
- Reporting & Documentation">
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- Prepare Excel-based reports, invoices, agreements, and summaries for client activity.">
- Generate performance and revenue reports for management.">
Requirements:
">Education: Bachelor's degree in Business Administration, Marketing, or related field.
">Experience: 2–3 years in CRM, Client Coordination, or Customer Relationship Management.
">Skills: Strong written and verbal communication skills, knowledge of Zoho CRM, Invoice, and DocuSign, familiarity with databases, email automation tools, and MS Excel.
">Personal Qualities: Excellent organizational, multitasking, and problem-solving skills, ability to work independently with high attention to detail.
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