Strategic Partnership Development Specialist

1 week ago

Delhi, Delhi, India beBeeSenior Full time ₹ 19,59,900 - ₹ 20,93,300
Job Title:

Senior Partnership Account Manager

About the Position:

This role will be responsible for driving growth and performance of complex and/or strategic partnership accounts with financial institutions, ensuring consistent delivery against account priorities.

The ideal candidate will serve as a technical consultant, business advisor, and implementer of partner-facing business plans and related programs. They will be a catalyst for the partner's vision, bringing an exceptional customer success mindset to delivering appropriate solutions to assigned partner accounts that leverage Water.org's unique value.

This position requires a strong understanding of microfinance, inclusive finance, or rural banking, preferably with exposure to water, sanitation, or housing loan portfolios.

Main Responsibilities:
  • Serve as the primary relationship owner for assigned financial institution partners, building and maintaining trust-based, strategic relationships that align with partners' goals and objectives.
  • Facilitate regular engagement and collaboration with partner teams, ensuring clear communication, mutual accountability, and ongoing alignment with partnership objectives.
  • Lead the implementation of partner-facing programs, including onboarding, capacity building, product design, marketing support, and impact tracking.
  • Provide technical guidance and advisory support to partners on inclusive financial products and delivery models, particularly those targeting low-income households for water and sanitation access (or similar impact areas).
  • Ensure timely and effective issue resolution, performance monitoring, and adaptive management of partnership activities.
  • Maintain high-quality data on partner activities, ensuring completeness, accuracy, and timely updates in internal systems and dashboards to inform decision-making.
Qualifications, Experience and Competencies:
  • Bachelor's degree and/or equivalent.
  • Minimum 7 years of experience in microfinance, inclusive finance, or rural banking, preferably with exposure to water, sanitation, or housing loan portfolios.
  • Demonstrated experience managing MFI partnerships and large loan portfolios.
  • Experience in strategic account management, business development, or credit product innovation in the development finance ecosystem.
  • Familiarity with MFI operating models, NBFC-MFI regulatory norms, SHG-based finance, and low-income client engagement.
  • Fluency in English and proficiency in Hindi or other regional language preferred.
Skills and Competencies:
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Values Differences: Recognizes the value that different perspectives and cultures bring to an organization.
  • Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
Travel:

Up to 25% of the time both domestically and internationally.

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