IT Support Specialist

17 hours ago


Navi Mumbai, Maharashtra, India Mizuho Full time
Job Title: IT Support Specialist - Banking Domain Expert

We are seeking a highly skilled IT Support Specialist to join our team at Mizuho Global Services Pvt Ltd. The successful candidate will possess excellent technical skills, strong analytical abilities, and a keen eye for detail.

Job Summary:

The IT Support Specialist will be responsible for providing top-notch support for our banking applications, ensuring seamless operations and resolving issues efficiently.

Key Responsibilities:
  • Provide timely and effective support for banking applications, including troubleshooting, debugging, and resolving complex issues.
  • Maintain knowledge of banking domain and products, staying up-to-date with industry trends and technological advancements.
  • Collaborate with cross-functional teams to identify and resolve system-related problems.
  • Develop and implement process improvements to enhance application performance and stability.
Requirements:
  • 8+ years of experience in IT Application Support, preferably in the banking domain.
  • Excellent knowledge of SQL, PL/SQL, and related technologies.
  • Hands-on experience with Shell Scripting, Linux, and Windows platforms.
  • Strong understanding of IBM MQ, JBoss, Apache Tomcat, and Java.
  • Familiarity with ITIL Framework and ISO 9001:2008, ISO 27001 standards.
  • Proven track record of troubleshooting security issues and customer-centric career experience.
What We Offer:
  • A competitive salary package of ₹12-18 lakhs per annum.
  • Opportunities for professional growth and development within a dynamic organization.
  • A collaborative work environment that values innovation and teamwork.
  • Chance to work on cutting-edge technologies and contribute to the company's success.
About Us:

Mizuho Global Services Pvt Ltd is a subsidiary of Mizuho Bank, Ltd, one of Japan's largest banks. We are committed to delivering exceptional services and fostering a culture of mutual respect, discipline, and transparency.


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