Client Servicing Lead

2 days ago


Bengaluru, Karnataka, India 4AM Worldwide Full time

About the Role: We are seeking a client servicing lead to join our team at 4AM Worldwide. As a senior brand director, you will be responsible for driving the growth and retention of our client relationships. With a focus on integrated marketing strategies, you will develop and implement plans to achieve business objectives. Your expertise in agency settings and experience in managing client accounts will be invaluable in this role.

Responsibilities:

  • Develop and execute comprehensive account plans to drive client growth and retention.
  • Lead cross-functional teams to deliver high-quality client experiences.
  • Cultivate strong relationships with clients through regular communication and exceptional service delivery.
  • Analyze performance data to identify opportunities for improvement and develop actionable insights for clients.
  • Collaborate with internal teams to ensure timely delivery of projects and meet client expectations.

Requirements:

  • At least 8+ years of experience in account management/client services roles.
  • Proven track record of driving client growth and retention in agency settings.
  • Strong understanding of integrated marketing strategies and tactics.
  • Excellent communication, presentation, and interpersonal skills.


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