Real Time Workforce Management Analyst

The Workforce Management (WFM) Real-Time Analyst at 2coms plays a vital role in ensuring the efficient management of our workforce. As a key member of our WFM team, you will be responsible for monitoring and reporting agent schedule adherence in real-time using advanced software tools.Key ResponsibilitiesMonitor agent schedule adherence using real-time...

Job SummaryWe are seeking a highly skilled Workforce Management Real Time Analyst to join our team at 2coms. The ideal candidate will have a strong background in workforce management, excellent analytical skills, and the ability to work effectively in a team environment.

About AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform.The Seller Support team acts as the...

About the RoleWe are seeking a highly skilled Workforce Management (WFM) Real Time Adherence Analyst to join our Amazon Seller Support team. This role requires exceptional analytical skills, experience in managing calls across contact centers, and the ability to innovate within our workforce management team.The ideal candidate will possess experience in...

Company OverviewAt myGwork, we're committed to creating an inclusive environment where everyone can thrive. Our partnership with Amazon allows us to offer unique opportunities for growth and development in a dynamic, fast-paced industry.Salary & BenefitsThe estimated annual salary for this position is $65,000-$85,000, depending on location and experience. As...

About Evernorth Health ServicesWe are a leading provider of pharmacy, care, and benefits solutions that improve health and increase vitality. Our mission is to innovate and make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Job Summary:As a Resource Planning Analyst, you will play a critical role in...

About Evernorth Health Services:We are a leading healthcare company creating innovative solutions to improve health and increase vitality. Our team relentlessly innovates to make the prediction, prevention, and treatment of illness and disease more accessible to millions.Job Title: Strategic Workforce AnalystKey Responsibilities:Workforce Planning: Generate...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform.The Seller Support team acts as the primary...

Job Title: Global Workforce Solutions AnalystCompany Overview:Amazon is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As part of Amazon’s Workforce Solutions, we are seeking a motivated individual to join our team as a Global Workforce Solutions Analyst.Job Description:We are looking for an...

At myGwork, an inclusive employer and a member of the largest global LGBTQ+ business community, we are seeking an experienced Workforce PM I to join our Amazon Account Health Support Workforce Management Team.We are passionate about delivering exceptional customer experiences, and we need someone who shares this vision. As a Workforce PM I, you will play a...

About the RoleWe are seeking an experienced Workforce Management (WFM) professional to join our Amazon Account Health Support team in Hyderabad. The ideal candidate will have a strong background in WFM program management, contact center real-time queue management, and performance metrics analysis.

At Tech Mahindra, we are looking for a highly skilled Workforce Management Operations Lead to join our team. As a key member of our operations department, you will be responsible for leading the workforce management function and ensuring that our client's needs are met.Key Responsibilities:Lead the planning, scheduling, forecasting, and real-time management...

Job DescriptionAscensus is seeking a skilled Workforce Optimization Specialist to join our team. As a key member of our workforce management group, you will be responsible for ensuring the efficient operation of our contact centers.We are looking for a highly motivated and experienced professional who can provide exceptional support to our teams and...

Job Title: Workforce Management SpecialistWe are seeking a skilled Workforce Management (WFM) Program Manager I to join our Amazon Account Health Support team. The ideal candidate will possess experience in typical WFM disciplines, including scheduling, Real-Time Analytics (RTA), and intermediate-level reporting skills.About the RoleIn this role, you will be...

Job OverviewThis is an external and internal facing role responsible for forecasting and reporting of staffing impacts that lead to missed Service Level Agreements (SLA). The position forecasts and reports on call volume demand, directs the scheduling of sufficient staff and training for appropriate skills-based routing based on historical and anticipated...

Job OverviewTech Mahindra is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our organization, you will play a vital role in optimizing our workforce management processes.ResponsibilitiesData Analysis - Utilize strong analytical skills to analyze data and identify trends and areas for improvement.Process Improvement...

At myGwork, we strive to be an inclusive employer and a member of the largest global LGBTQ+ business community platform. This role is an exciting opportunity for a motivated individual with a Workforce Management background to join our team.SalaryWe are offering a competitive salary range of $80,000 - $110,000 per annum, depending on experience.Job...

Job Description:This role requires a highly skilled Workforce Management (WFM) System Administrator to maintain the WFM back end/front end systems and tools. The ideal candidate will partner closely with other teams to deliver mission critical initiatives, devise solutions and tools that benefit SPS Operations, and provide world-class support to Merchants...

Job Description:We are seeking a highly skilled Workforce Management (WFM) System Administrator to join our team at Amazon Development Centre (India) Private Limited - H84. This role is responsible for the ongoing support, user training, and maintenance of our global WFM systems and tools.Main Responsibilities:Maintain WFM back end/front end systems and...

At OrgSpire Inc, we are seeking a highly skilled Strategic Workforce Planning Professional to join our team. As a key member of our workforce planning department, you will play a critical role in ensuring the organization has the right people with the right skills at the right time to meet its goals.Job SummaryWe are looking for an experienced professional...