Amazon WFM Real Time Adherence Performance Specialist

About the Role:We are seeking a highly skilled Real Time Workforce Management Analyst to join our team at Amazon Seller Support. As a key member of our workforce management team, you will be responsible for monitoring queue performance, providing intraday updates on queue size and longest contact waiting (LCW), and taking actions to resolve or reduce service...

About the RoleWe are seeking an experienced Workforce Management (WFM) professional to join our Amazon Account Health Support team in Hyderabad. The ideal candidate will have a strong background in WFM program management, contact center real-time queue management, and performance metrics analysis.

Job Description:This role requires a highly skilled Workforce Management (WFM) System Administrator to maintain the WFM back end/front end systems and tools. The ideal candidate will partner closely with other teams to deliver mission critical initiatives, devise solutions and tools that benefit SPS Operations, and provide world-class support to Merchants...

Job Title: Workforce Management SpecialistWe are seeking a skilled Workforce Management (WFM) Program Manager I to join our Amazon Account Health Support team. The ideal candidate will possess experience in typical WFM disciplines, including scheduling, Real-Time Analytics (RTA), and intermediate-level reporting skills.About the RoleIn this role, you will be...

About AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform.The Seller Support team acts as the...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform.The Seller Support team acts as the primary...

The Workforce Management (WFM) Real-Time Analyst at 2coms plays a vital role in ensuring the efficient management of our workforce. As a key member of our WFM team, you will be responsible for monitoring and reporting agent schedule adherence in real-time using advanced software tools.Key ResponsibilitiesMonitor agent schedule adherence using real-time...

Job Overview">This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.">At Amazon, we're passionate about delivering innovative solutions to our customers. As a GCC Analyst, you will play a key role in optimizing workforce...

We are seeking a highly skilled Operations Manager - Performance Optimization Specialist to join our team at Tech Mahindra. This is a challenging and rewarding role that requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.About the RoleThe primary responsibility of this role is to optimize...

We are seeking an experienced UKG Workforce Management (WFM) Specialist to join our team at Alignity Solutions. As a UKG WFM Pro expert, you will leverage advanced knowledge and experience with UKG WFM Pro to configure and optimize applications according to business requirements.Key Responsibilities:UKG WFM Pro ConfigurationDell Boomi IntegrationApplication...

Job Description:We are seeking a highly skilled Workforce Management (WFM) System Administrator to join our team at Amazon Development Centre (India) Private Limited - H84. This role is responsible for the ongoing support, user training, and maintenance of our global WFM systems and tools.Main Responsibilities:Maintain WFM back end/front end systems and...

At Amazon Dev Center India in Hyderabad, we are looking for a highly skilled professional to join our team as an Integration Specialist. As an integral part of our organization, you will play a key role in integrating seller content into the Amazon platform using standard item creation templates.About the RoleThis is a challenging and rewarding opportunity...

Job OverviewThis is an external and internal facing role responsible for forecasting and reporting of staffing impacts that lead to missed Service Level Agreements (SLA). The position forecasts and reports on call volume demand, directs the scheduling of sufficient staff and training for appropriate skills-based routing based on historical and anticipated...

Company OverviewAmazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, is seeking a motivated individual to join its workforce.Job DescriptionWe are looking for someone with a passion for customers, exceptional communication skills, and a logical mindset with a supreme attention to detail. As...

About the RoleThis role is part of Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. In this position, you will be working in an entrepreneurial, fast-paced environment solving complex problems and delivering innovative solutions.The WS CS Planning organization owns the end-to-end...

Job Description:The Account Health Specialist plays a vital role in providing exceptional support to sellers on the Amazon platform. As a key interface between Amazon and our business partners, this position demands strong analytical skills, excellent judgment, and effective communication abilities.Key Responsibilities:Provide timely and accurate operational...

Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, is looking for a proactive Collection Specialist to join their team. The successful candidate will be responsible for managing and resolving receivables related queries received from Amazon customers.About the RoleThe primary...

This is an exciting opportunity to join Amazon as a Recruiting Manager in our India office. As a key member of the HR Services team, you will play a vital role in driving customer satisfaction and team performance.About the RoleThe Recruiting Manager will set the vision, direction, and culture of their teams by managing individual and team performance...

About UsAmazon is a global leader in e-commerce, providing customers with an unparalleled shopping experience. At Amazon Dev Center India - Hyderabad, we are committed to innovation and excellence, delivering cutting-edge solutions that make a real impact.

Job Description:At myGwork, we're committed to creating an inclusive environment where people can thrive. As a Global Workforce Management Systems Specialist, you'll play a crucial role in maintaining our WFM back end/front end systems and tools. Your expertise will help deliver mission-critical initiatives while devising innovative solutions that benefit...