Customer Service Representative
1 month ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Hindustan Recruitment. In this role, you will be responsible for providing exceptional customer service and support to our clients.
About the Role: As a Customer Service Representative, you will be the primary point of contact for customers, responding to their inquiries and resolving any issues they may have. You will also be responsible for processing orders and transactions, as well as handling order cancellations, product returns, or exchanges.
Main Responsibilities:
- Providing Proactive Customer Outreach: You will be responsible for reaching out to customers proactively to ensure their satisfaction and build long-term relationships.
- Delivering Information about Company Offerings: You will provide accurate and up-to-date information about our products and services to customers.
- Resolving Issues and Troubleshooting Technical Problems: You will be able to resolve product/service issues, troubleshoot problems, and provide ongoing technical assistance to customers.
Requirements:
- Knowledge of Company Products and Services: You should have a good understanding of our products and services and be able to communicate this knowledge effectively to customers.
- Excellent Communication Skills: You should have excellent communication skills, both written and verbal, and be able to articulate complex information in a clear and concise manner.
- Ability to Work under Pressure: You should be able to work in a fast-paced environment and handle multiple tasks simultaneously.
Benefits:
- Competitive Salary: The estimated salary for this role is $28,000 per year, commensurate with experience.
- Ongoing Training and Development: You will receive ongoing training and development opportunities to help you grow in your role and advance your career.
- Collaborative Team Environment: You will be part of a collaborative team environment where you can work together with colleagues to achieve common goals.
About Hindustan Recruitment: Hindustan Recruitment is a leading recruitment agency that provides top talent to businesses across various industries. Our mission is to deliver exceptional recruitment solutions to our clients while providing a great employee experience.
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