Customer Service Team Lead
2 months ago
Customer Service Team Lead at Demo Account
We are looking for a Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.
- Oversee the customer service process and create policies and procedures to ensure excellent customer experience.
- Manage a team of representatives who will offer customer support via phone, email, and chat.
- Conduct quality assurance surveys with customers and provide feedback to the staff to improve service delivery.
- Develop and implement training programs to standardize service delivery and improve customer satisfaction.
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Customer Service Team Lead
1 week ago
Delhi, Delhi, India NLB Services Full timeWe are seeking a highly skilled and experienced Customer Service Team Lead to join NLB Services in Noida. As a key member of our team, you will be responsible for handling inbound customer calls from the US, resolving queries, and providing exceptional customer service.About the RoleThe successful candidate will be responsible for leading a team of customer...
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Customer Service Team Lead
2 weeks ago
Delhi, Delhi, India Roza Pret Full timeJob Summary:">We are seeking a highly skilled Career Title to join our team at Roza Pret in New Delhi.The ideal candidate will have strong communication and interpersonal skills, with the ability to lead and manage a team. They should be proficient in CRM software and MS Office, and have a proven track record of providing excellent customer service.About the...
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Customer Services Team Lead
2 months ago
Delhi, Delhi, India GMR Group Full timeJob Purpose As a key member of the GMR Group team, this role is responsible for delivering exceptional customer experience to airport passengers. The successful candidate will be the face of the organization, ensuring that all interactions with passengers are positive and seamless. Key Responsibilities: Monitor the facilities and resources...
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Customer Service Team Manager
1 week ago
Delhi, Delhi, India Firstsource Full timeWe are looking for a Customer Service Team Manager to lead our team of customer service associates in Hyderabad. This is an exciting opportunity to work with a leading provider of customized Business Process Management (BPM) services.About FirstsourceFirstsource is a trusted custodian and long-term partner to 100+ leading brands with a presence in the US,...
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Customer Service Team Manager
1 week ago
Delhi, Delhi, India Firstsource Full timeFirstsource, a leading provider of customized Business Process Management (BPM) services and an RP Sanjiv Goenka Group company, offers exciting opportunities for Team Leads to join our team. Located in Hyderabad, this role is ideal for those who have at least 3 years of experience in Team handling for Voice Process.About the RoleWe are seeking a highly...
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Customer Service Team Manager
1 week ago
Delhi, Delhi, India Firstsource Full timeFirstsource, a leading provider of customized Business Process Management (BPM) services, offers a challenging opportunity for an experienced professional to lead a team of customer service associates.About FirstsourceWe are a trusted custodian and long-term partner to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our...
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Customer Service Team Manager
1 week ago
Delhi, Delhi, India Firstsource Full timeJob Description: We are seeking an experienced Customer Service Team Manager to lead our team of customer service associates. As a key member of our organization, you will be responsible for motivating and guiding your team to achieve exceptional customer satisfaction and quality standards. About the Role:
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Customer Service Team Manager
1 week ago
Delhi, Delhi, India Firstsource Full timeAbout Firstsource">Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to numerous leading brands across the globe, including Fortune 500 and FTSE 100 companies.">Job Description">We are seeking an experienced Customer Service Team Manager to lead our team of customer...
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Customer Support Team Lead
1 week ago
Delhi, Delhi, India Recykal Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Team Lead to join our dynamic team at Recykal. This role offers an exceptional opportunity for a seasoned professional to lead and manage a team of customer support specialists, providing top-notch service to our clients and driving business growth.
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Team Lead
1 week ago
Delhi, Delhi, India Firstsource Full timeA leading provider of customized Business Process Management (BPM) services, Firstsource is a trusted custodian and long-term partner to 100+ top brands worldwide.Job SummaryWe are seeking an experienced Team Lead to join our dynamic team. As a Team Lead, you will be responsible for leading a team of customer service associates and motivating them to achieve...
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Regional Business Development Lead
3 weeks ago
Delhi, Delhi, India LEAD School Full timeAbout LEAD SchoolLEAD School is a pioneering education company in India, committed to making high-quality education accessible and affordable for every child. Founded in 2012 by Sumeet Mehta and Smita Deorah, the company has grown rapidly, partnering with over 9,000 private K-12 schools across the country.Our mission is to empower India through excellent...
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Educational Services Team Lead
1 week ago
Delhi, Delhi, India AKM Global Full timeWe are seeking a highly organized and detail-oriented Educational Services Team Lead to join our small educational services team at AKM Global. As the primary point of contact for instructors, you will be responsible for managing class schedules, coordinating with instructors, handling payments, maintaining social media presence, and providing administrative...
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Customer Support Team Lead
3 weeks ago
Delhi, Delhi, India Yoctel Solutions PVT. LTD. Full timeWe are seeking a highly skilled Senior Customer Experience Manager to join our team at Yoctel Solutions PVT. LTD.Job SummaryThe ideal candidate will oversee the customer service process, resolving customer complaints and planning training for service delivery.This role involves conducting quality assurance surveys with clients, possessing excellent product...
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Delhi, Delhi, India TMRW House of Brands Full timeWe are seeking a skilled Customer Support Team Lead to join our e-commerce operations team at TMRW House of Brands. This is an exciting opportunity to lead a high-performing customer support team and drive exceptional customer experiences.About the RoleAs a Customer Support Team Lead, you will be responsible for leading a team of customer service...
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Customer Experience Team Lead
1 week ago
Delhi, Delhi, India Dream a Dozen Full timeWe are seeking a skilled Customer Experience Executive to join our team at Dream a Dozen. The successful candidate will be responsible for ensuring exceptional customer satisfaction and support, handling inquiries, resolving issues, and analyzing customer feedback.This is a full-time on-site role, requiring strong communication and leadership skills, as well...
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Customer Success Team Lead Position
1 week ago
Delhi, Delhi, India Nymble Full timeNymble, a pioneering startup in the field of cooking robots, is seeking an exceptional leader to spearhead its Customer Success vertical.The ideal candidate will have a proven track record in leading teams and driving customer satisfaction. As a champion advocate for customers within the organization, this individual will set up and scale the Support and...
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Customer Service Associate Lead
1 week ago
Delhi, Delhi, India The Hird Full timeThe Hird - Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at The Hird. This is an excellent opportunity for individuals who enjoy interacting with customers, working in a dynamic environment, and are passionate about delivering exceptional service.About the RoleThis role...
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Hospitality Team Lead
1 week ago
Delhi, Delhi, India IBFW Hospitality Private Limited Full timeJob Title: Hospitality Team Lead">About the Role:">We are seeking a highly skilled and experienced Hospitality Team Lead to join our team at IBFW Hospitality Private Limited. In this role, you will be responsible for overseeing the daily operations of our hotel, ensuring that our guests receive exceptional service and have a memorable experience.">Key...
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Customer Service Director
1 week ago
Delhi, Delhi, India Raise Financial Services Full timeAbout the RoleWe are seeking an experienced Customer Service Director to join our team at Raise Financial Services. As a key member of our customer-facing team, you will be responsible for leading and developing our customer service operations to deliver exceptional experiences for our users.ResponsibilitiesLead and manage a team of customer service...
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Technical Principal
2 weeks ago
Delhi, Delhi, India Palo Alto Networks Full timeAbout the RolePalo Alto Networks is seeking a seasoned technical leader to join our Global Customer Service (GCS) team as a Technical Principal. In this high-visibility role, you will lead a team of technical architects and provide technical expertise to GCS teams across JAPAC, ensuring exceptional customer outcomes.Your ResponsibilitiesLead a team of...