Educational Services Team Lead

1 day ago


Delhi, Delhi, India AKM Global Full time

We are seeking a highly organized and detail-oriented Educational Services Team Lead to join our small educational services team at AKM Global. As the primary point of contact for instructors, you will be responsible for managing class schedules, coordinating with instructors, handling payments, maintaining social media presence, and providing administrative support.

Key Responsibilities:

  • Class Scheduling & Coordination: Plan and schedule classes for children in coordination with instructors, ensuring accurate communication of schedules to parents, students, and instructors.
  • Instructor Coordination: Act as the primary point of contact for instructors, assisting in managing their schedules and ensuring their availability.
  • Payment Handling: Manage the collection and processing of payments for classes and services, maintaining accurate financial records and providing regular updates to management.
  • Social Media Management: Create, post, and manage content on social media platforms to promote programs and activities, engaging with followers and responding to inquiries promptly.
  • Administrative Support: Summarize meeting discussions and distribute detailed notes to relevant parties, maintaining records, databases, and documentation related to classes, students, and staff.
  • Customer Support: Communicate effectively with parents and guardians, addressing any questions or concerns, and providing timely updates about classes, schedules, and policies.

Qualifications:

  • Strong organizational and time-management skills
  • Excellent communication and interpersonal abilities
  • Familiarity with social media platforms and basic content creation
  • Proficiency in basic financial management and record-keeping
  • Comfortable using scheduling and payment software/tools
  • Experience in an educational or customer service role is a plus

This position offers a competitive salary of $45,000 - $60,000 per year, depending on experience, and the opportunity to make a meaningful impact on children's education while contributing to the growth and development of our educational services team.



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