Customer Service Representative
1 day ago
We are committed to providing our customers with a seamless online shopping experience. As part of our team, the Customer Service Representative will play a crucial role in verifying details post-purchase to ensure accuracy and customer satisfaction.
Key Responsibilities:
- Verify order details with customers via phone or messaging platforms to prevent errors and ensure smooth delivery
- Respond to customer inquiries and requests via phone and messaging platforms, providing support and making necessary adjustments to orders
Requirements:
- Proficient in Hindi and English with excellent verbal communication skills
- Strong listening skills and a customer-first attitude
- High attention to detail and commitment to accuracy
- Capable of resolving issues efficiently and maintaining customer satisfaction
What We Offer:
- A critical role in customer satisfaction and business efficiency, providing a significant learning opportunity
- Exposure to real-world customer service and order management challenges in a supportive environment
- Training on products and systems to fully equip you to handle customer interactions effectively
- A competitive monthly stipend of 2000 Rs.
This is an excellent opportunity for individuals who excel in communication and have a meticulous eye for detail. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.
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