Female Customer Service Representative

5 days ago


Delhi, Delhi, India Bizprintshop pvt ltd Full time

Bizprintshop pvt ltd is seeking a skilled Female Customer Service Representative to join our team.

We are offering a competitive salary of approximately ₹2,50,000 - ₹3,00,000 per annum, depending on experience.

Job Description:

The primary duties of this role include handling customer inquiries via email and chat, providing knowledgeable help to customers, and adhering to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.

Responsibilities:
  • Respond promptly to customer inquiries via email and chat, ensuring that all queries are resolved efficiently.
  • Provide detailed and accurate information to customers, addressing their concerns and resolving issues in a timely manner.
  • Work closely with the operations team to ensure seamless communication and coordination with clients.
Required Skills and Qualifications:

To succeed in this role, you should have:

  • Excellent communication skills, both written and verbal.
  • Able to write clear and concise emails.
  • Familiarity with Service Level Agreements (SLAs) and ability to work within agreed timelines.
  • Ability to handle multiple customer inquiries simultaneously.
Benefits:

As a valued member of our team, you can expect:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

This is an exciting opportunity for a highly motivated and customer-focused individual to join our team at Bizprintshop pvt ltd. If you have the necessary skills and experience, please apply.



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