Program Manager, Amazon Freight, India

4 days ago

Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time
Job Title: Program Manager, Amazon Freight, India
Description:
Amazon Freight is seeking a Program Manager for its Amazon Freight Program team in India. The individual will be responsible for developing easy-to-use, reliable, and transparent line haul transportation services that beat existing shipping alternatives for customers. The role requires a dynamic, self-starting, and entrepreneurial individual who organizes, executes, and delivers key features for Amazon Freight.

Key Responsibilities:
1. Define, design, launch, and manage new products and programs to improve experience and increase revenue.
2. Gather requirements and conceptualize solutions to solve business/customer problems and work with stakeholders across various functions to define and launch the product/program.
3. Monitor key program metrics and work with stakeholder teams to drive necessary actions. Manage daily/weekly performance, build mechanisms to detect and drive down defects, and work on continuous improvements.
4. Launch and expand the program as per business requirements and build/own long-term planning, program, and product roadmap.
5. Own industry benchmarking, conduct customer studies, and work with the sales team to understand the requirements of prospective customers and work on building these capabilities.

About the Team:
Amazon Freight is an entrepreneurial business that externalizes Amazon line haul services to cater to vendor inbound volumes in our fulfillment centers and off-Amazon volume within shipper warehouses in India. We aim to scale to become a trusted, innovative, and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience, and customer service.

BASIC QUALIFICATIONS:
- 4+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Bachelor's degree.
- Knowledge of Excel at an intermediate level.
- Experience defining program requirements and using data and metrics to determine improvements.

PREFERRED QUALIFICATIONS:
- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Master's degree

  • Program Manager, Amazon Freight, IN

    3 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the RoleAmazon Freight is seeking a highly motivated and experienced Program Manager to join its team in India. As a Program Manager, you will be responsible for developing and implementing innovative solutions to improve the efficiency and reliability of Amazon's line haul transportation services.Key Responsibilities:Define and launch new products and...

  • Program Manager for Amazon Freight Program

    3 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the RoleAmazon Freight is seeking a highly motivated and experienced Program Manager to join its Amazon Freight Program team. The successful candidate will be responsible for developing and implementing innovative solutions to improve the efficiency and reliability of Amazon's line haul transportation services.Key ResponsibilitiesDefine and launch new...

  • Program Manager, Amazon Freight, IN

    2 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the RoleAmazon Freight is seeking a highly motivated and experienced Program Manager to join its team in India. As a Program Manager, you will be responsible for developing and implementing innovative solutions to improve the efficiency and reliability of Amazon's line haul transportation services.Key ResponsibilitiesDefine and launch new products and...

  • Program Manager, Amazon Freight, IN

    3 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the RoleWe are seeking a highly motivated and experienced Program Manager to join our Amazon Freight team in India. As a Program Manager, you will be responsible for defining, designing, launching, and managing new products and programs to improve customer experience and increase revenue.Key ResponsibilitiesDefine and launch new products and programs...

  • Business Development Manager, Amazon Freight, Amazon Freight

    7 days ago

    Bengaluru, Karnataka, India ATSPL - Karnataka Full time

    About the RoleYou will be part of IN Amazon Freight team. As a Sales Representative, you will be responsible for leading, developing and executing a sales strategy to sell express line haul services to shippers. The ideal candidate will have a proven track record of success in sales, a strong understanding of the transportation industry, and the ability to...

  • Sales Director, Amazon Freight

    3 weeks ago

    Bengaluru, Karnataka, India ATSPL - Karnataka Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Manager to join our Amazon Freight team in India. As a Sales Manager, you will be responsible for developing and executing a sales strategy to sell express line haul services to shippers.Key ResponsibilitiesDevelop and execute a sales strategy to sell line haul services to small and medium...

  • Strategic Program Manager

    1 week ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the RoleWe are seeking a highly skilled Program Manager to join our Amazon Freight team. As a Program Manager, you will be responsible for defining, designing, launching, and managing new products and programs to improve the customer experience and increase revenue.Key ResponsibilitiesDefine and launch new products and programs to improve customer...

  • Sales Representative, Amazon Freight

    3 weeks ago

    Bengaluru, Karnataka, India ATSPL - Karnataka Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our Amazon Freight team in India. As a Sales Representative, you will be responsible for leading, developing, and executing a sales strategy to sell express line haul services to shippers.Key ResponsibilitiesSell line haul services to all types of shippers in...

  • Transportation Specialist, Amazon Freight, IN

    3 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the RoleWe are seeking a highly analytical and detail-oriented Transportation Specialist to join our team at Amazon Freight in India. As a key member of our operations team, you will be responsible for solving carrier and shipper performance issues, disputes, and payments.About the TeamAmazon Freight is an entrepreneurial business that externalizes...

  • Amazon Freight Sales Executive

    2 weeks ago

    Bengaluru, Karnataka, India ATSPL - Karnataka Full time

    About the RoleWe are seeking an experienced sales professional to join our Amazon Freight team in India. As a sales executive, you will be responsible for developing and executing a sales strategy to sell express line haul services to small and medium shippers in various industries.Key ResponsibilitiesDevelop and execute a sales strategy to sell line haul...

  • Program Manager

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    Program Manager - Amazon PayAmazon Pay is seeking a highly skilled Program Manager to join our team in Bengaluru, India. As a Program Manager, you will be responsible for overseeing the end-to-end operations of our Net Promoter Score (NPS) program, managing social media listening and escalations, and coordinating with external vendors to drive key...

  • Senior Program Manager, Amazon Pay

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    About the RoleWe are seeking a highly skilled Senior Program Manager to lead the development and execution of strategic initiatives for our Gift Cards business in India. As a key member of our team, you will be responsible for driving growth, improving customer engagement, and reducing fraud and abuse.Key ResponsibilitiesDefine and drive new growth...

  • Senior Program Manager, Amazon Pay

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    About the RoleWe are seeking a highly skilled Senior Program Manager to lead the development and execution of strategic initiatives for our Gift Cards business in India. As a key member of our team, you will be responsible for driving growth, improving customer engagement, and reducing fraud and abuse across the business.Key ResponsibilitiesDefine and drive...

  • Strategic Sales Leader for Amazon Freight

    4 days ago

    Bengaluru, Karnataka, India ATSPL - Karnataka Full time

    About the RoleWe are seeking an experienced Strategic Sales Leader to join our Amazon Freight team. As a sales manager, you will be responsible for leading, developing, and executing a sales strategy to sell express line haul services to shippers.Key ResponsibilitiesDevelop and Execute Sales Strategy: Create and implement a sales strategy to sell line haul...

  • Program Manager, Amazon Pay

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    About the RoleThis is a unique opportunity to join Amazon Pay (India) Private Limited as a Program Manager, where you will be responsible for managing end-to-end operations for NPS, social media management, and customer insights. You will work closely with external vendors to drive key projects and collaborate with internal teams to improve the customer...

  • Program Manager, Amazon Pay

    2 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    Job TitleProgram Manager, Amazon PayJob SummaryAs a Program Manager at Amazon Pay, you will play a key role in driving the success of our payment solutions. You will be responsible for managing end-to-end operations, producing key insights, and collaborating with external vendors to drive key projects.Key ResponsibilitiesDevelop and implement process...

  • Senior Program Manager

    4 days ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    Role Overview: We are seeking a talented Senior Program Manager to lead customer experience initiatives for Amazon Pay, driving end-to-end operations and process improvements.Key Responsibilities: Manage Amazon Pay's Net Promoter Score, Social Media, and Competitive Insights programs, collaborating with cross-functional teams and external...

  • Program Manager, Amazon Pay

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    Job SummaryThis role entails managing end-to-end operations for Amazon Pay, including social media management, producing key insights across industry, and closely working with external vendors to drive key projects. The ideal candidate will have 3+ years of program or project management experience, with a strong background in cross-functional collaboration...

  • Program Manager, Amazon Pay

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    Job DescriptionThis role entails managing end-to-end operations for Amazon Pay's customer experience team, including social media management, producing key insights across industry, and closely working with external vendors to drive key projects.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyManage social...

  • Senior Program Manager, Amazon Pay CX

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Pay (India) Private Limited Full time

    About the RoleThis is a unique opportunity to join Amazon Pay (India) Private Limited as a Senior Program Manager, where you will be responsible for leading cross-functional teams to drive customer experience initiatives.Key ResponsibilitiesDevelop and implement customer experience strategies to improve overall transaction experienceManage end-to-end...