Program Manager for Amazon Freight Program
1 week ago
About the Role
Amazon Freight is seeking a highly motivated and experienced Program Manager to join its Amazon Freight Program team. The successful candidate will be responsible for developing and implementing innovative solutions to improve the efficiency and reliability of Amazon's line haul transportation services.
Key Responsibilities
- Define and launch new products and programs to improve customer experience and increase revenue.
- Work closely with internal stakeholders to gather requirements and conceptualize solutions to solve business/customer problems.
- Monitor key program metrics and drive necessary actions to improve performance.
- Launch and expand the program as per business requirements and build long-term planning, program, and product roadmaps.
- Own industry benchmarking, customer studies, and sales team collaboration to understand customer requirements.
About the Team
Amazon Freight is an entrepreneurial business that externalizes Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to scale to become a trusted, innovative, and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience, and customer service.
Basic Qualifications
- 4+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Bachelor's degree.
- Knowledge of Excel at an intermediate level.
Preferred Qualifications
- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Master's degree.
What We Offer
At Amazon Freight, we offer a dynamic and entrepreneurial work environment, opportunities for professional growth and development, and a competitive compensation package.
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