ServiceNow ITOM Developer

4 weeks ago

Anywhere in IndiaMultiple Locations Nouveau Labs Private Limited Full time

Job Title : ServiceNow ITOM Developer

Experience : 4 to 8 years

Location : Bangalore

Educational Qualifications : BE/B.Tech, ME, M.Tech, MCA

Role Overview :

A ServiceNow ITOM Developer is responsible for designing, developing, and implementing solutions within the ServiceNow platform to support IT Operations Management processes.

This role involves working closely with IT operations teams to understand their requirements, configure ServiceNow ITOM modules, and customize the platform to optimize IT service delivery and performance.

Key Responsibilities :

- Collaborate with IT operations teams to gather requirements and define technical solutions within the ServiceNow ITOM framework.

- Configure ServiceNow ITOM modules such as Discovery, Service Mapping, Event Management, and Cloud Management to automate and streamline IT operations processes.

- Develop custom applications, integrations, and workflows in ServiceNow to enhance IT operations capabilities and improve service delivery.

- Perform system configurations, data imports, and user management tasks in ServiceNow to ensure smooth operation of ITOM processes.

- Conduct testing, troubleshooting, and performance tuning of ServiceNow ITOM solutions to maintain optimal system performance and reliability.

- Provide technical expertise and support to end users, administrators, and stakeholders on ServiceNow ITOM functionalities and best practices.

- Stay updated on ServiceNow platform updates, new features, and industry trends to recommend enhancements and improvements to ITOM processes.

Qualifications and Skills :

Bachelor's degree in Computer Science, Information Technology, or related field.

- ServiceNow Certified Implementation Specialist - IT Operations Management certification is preferred.

- Proven experience in designing and implementing ServiceNow ITOM solutions in enterprise environments.

- Strong knowledge of IT operations management processes and best practices.

- Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting languages.

- Experience with integration technologies (REST, SOAP) and data transformation tools.

- Excellent problem-solving skills, analytical thinking, and attention to detail.

- Effective communication skills and ability to collaborate with cross-functional teams.

About Nouveau Labs :

Nouveau Labs Pvt. Ltd. is a SW Engineering Product and Services company with its HQ in Bangalore. The company has its executive leadership represented by industry veterans with deep background in software engineering and sales. The company aims to be the most innovative & trusted product development & support partner for global technology companies and start-ups working on digital products or platforms.

The core business of the company is to provide world-class experience & out-of-the-box solutions around product engineering services while leveraging its technology expertise around Artificial intelligence, Machine Learning, Networking, Analytics, Cloud Technologies etc. The company adopts best of the people policies while recruiting superior technical & managerial minds from the industry. We believe in long-term commitment to its stakeholders so that we work in a family-like environment with passion, transparency and commitment.

What We Offer :

Nouveau Labs offers a dynamic and challenging work environment that fosters growth and development. We provide opportunities for professional growth, continuous learning, and skill enhancement. Our team is passionate about delivering high-quality solutions and exceeding customer expectations.

We believe in recognizing and rewarding individual contributions and achievements. Our compensation and benefits package is designed to attract and retain top talent in the industry.

Join us in our mission to deliver innovative solutions that make a difference in the lives of our customers and stakeholders.

How to Apply :

Interested candidates can submit their resumes and cover letters to us. We will review your application and contact you if we require additional information or would like to schedule an interview.

We look forward to hearing from you.

Contact Information :

Please note that we do not accept applications via email or phone. We only accept applications through our website.

Thank you for your interest in Nouveau Labs.

Disclaimer :

Nouveau Labs Pvt. Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.

By applying for this role, you acknowledge that you have read and understood our privacy policy and terms of use.

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