ServiceNow ITOM Consultant

3 weeks ago

Anywhere in IndiaMultiple Locations Digihelic Solutions Private Limited Full time

Role : ServiceNow ITOM Consultant.

With 5+ years of experience, you will lead ServiceNow engagements from start to finish.

Key Responsibilities :

• Provide hands-on ServiceNow design and development expertise, supporting various consulting initiatives.

• Collaborate with a team of architects, SMEs, and process consultants in end-to-end implementations.

• Configure and develop enhancements on the ServiceNow platform for ITSM and ITOM modules.

• Set up ITOM Discovery, schedules, and configure CMDB health dashboard, health metrics, and more.

• Convey complex technical concepts in understandable business terms and consult with business analysts/project managers to develop appropriate technical solutions.

Requirements :

• Bachelor's degree with at least 5 years of ServiceNow design and development experience.

• Development experience on the ServiceNow platform, including customization of applications such as ITOM, ITSM, and custom apps.

• Experience with implementing custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).

• Strong requirements gathering experience and programming expertise in Java, JavaScript, or other functional programming languages.

Preferred Qualifications :

• ServiceNow certifications, such as System Administrator and Certified Implementation Specialist.

• ITIL v3 certification and excellent analytical and problem-solving skills.

What We Offer :

• Opportunity to work with a team of experts in ServiceNow ITOM and contribute to the development of Fujitsu IP solutions.

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