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1 month ago
At Digihelic Solutions Private Limited, we are seeking a highly skilled ServiceNow ITOM Consultant to join our team. As a ServiceNow ITOM Consultant, you will be responsible for leading ServiceNow engagements end to end, providing hands-on ServiceNow related design and development expertise, and supporting a range of ServiceNow based consulting initiatives.
Key Responsibilities:- Configure and develop enhancements on the ServiceNow platform to meet business needs for modules ITSM and ITOM.
- Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
- Ability to convey complex technical concepts in understandable business terms.
- Consults with business analyst/project manager to develop appropriate technical solutions.
- Document and gain acceptance/approvals of selected final solutions.
- Execute technical solutions in capacity as a Sr. consultant.
- Contribute to the development of Fujitsu IP solutions in ServiceNow.
- Coach and advise other Developers.
- Bachelor's degree with at least 5 years of ServiceNow design and development experience.
- Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
- Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API).
- Experience developing, implementing, and maintaining large-scale applications and systems.
- At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
- Must have strong requirements gathering experience.
- Programming expertise in Java, JavaScript or other functional programming languages.
- ServiceNow certifications (System Administrator, Certified Implementation Specialist) in ITSM and ITOM Product lines.
- ITIL v3 certification.
- Excellent analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong presentation development and Customer Presentation skills.
- Successful teamwork experience & demonstrated leadership abilities.
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DigiHelic Solutions
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