Laundry Operations Manager

4 weeks ago


Udaipur, Rajasthan, India Accor Full time

Laundry Manager Job Description

The Laundry Manager is responsible for leading and managing the day-to-day operations of the laundry department at Fairmont Udaipur Palace. The successful candidate will be expected to ensure that exceptional hospitality standards are maintained at all times, providing professional, friendly and engaging service to our guests.

Key Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day-to-day operation of the department and ensure service standards are followed
  • Address guest concerns and react quickly, logging and notifying proper departments as required
  • To liaise with the Valet Supervisor in order to ensure an efficient Uniform Program that includes proper inventories, ordering and distribution of uniforms, as well as preventive maintenance program for proper upkeep of all uniforms.
  • To take full responsibility for managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and to ensure accurate linen distribution to guest floors and Food & Beverage outlets.
  • To keep records of linen productions and losses, and to maintain proper linen discard programs, including rag control and distribution.
  • Conduct regularly scheduled departmental meetings
  • Manage the departmental budget in a fiscally responsible manner
  • Oversee the recruitment and training of all Laundry Colleagues
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned


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