IT Support Specialist

2 weeks ago


Bengaluru, Karnataka, India ITC Infotech Full time
Job Title: IT Support Specialist

About the Role:

We are seeking a skilled and experienced IT Support Specialist to join our team in Bangalore. This is an exciting opportunity to work with a leading company like ITC Infotech, providing technical assistance and support to end-users.

Key Responsibilities:

  • Provide Remote IT Support: Troubleshoot hardware, software, and network issues via remote desktop tools, phone, or email.
  • Incident Management: Log, track, and resolve incidents and service requests in a timely manner following the company's SLAs.
  • Technical Assistance: Assist users with issues related to computers, printers, mobile devices, operating systems (Windows, macOS), software applications, and network connectivity.
  • Account and Access Management: Handle user account setups, password resets, and manage access rights as per company policy.
  • Escalation Management: Escalate complex issues to higher-tier support teams or vendors, ensuring proper follow-up.
  • Document Resolutions: Create and maintain detailed documentation of solutions, knowledge base articles, and support processes.
  • Customer Interaction: Maintain high standards of customer service by communicating clearly and effectively with end-users, understanding their issues, and providing solutions in a courteous manner.

Software Installations and Updates: Remotely install, update, and configure software applications and security patches.

System Monitoring: Monitor critical IT systems, responding to alerts and potential issues before they affect users.

Collaboration with Other IT Teams: Work closely with other IT support teams to ensure efficient and effective service delivery.

Salary and Benefits: The estimated salary for this role is ₹ 8.5 lakhs - ₹ 11 lakhs per annum, depending on experience. We also offer a range of benefits, including medical insurance, paid time off, and professional development opportunities.


  • Tech Lead

    2 weeks ago


    Bengaluru, Karnataka, India Neurones IT Asia Full time

    Job Title: Tech Lead - IT Support SpecialistWe are seeking a seasoned Tech Lead - IT Support Specialist to join our team in Bangalore, India.Job Summary:The ideal candidate will possess strong leadership skills and technical expertise in managing a team of IT support engineers. He/She will be responsible for coordinating team schedules, workload...


  • Bengaluru, Karnataka, India eJAmerica Full time

    Job Title: Technical Support SpecialistAbout eJAmericaeJAmerica is a leading company in the industry, and we are looking for a skilled Technical Support Specialist to join our team.Salary InformationWe offer a competitive salary of $50,000 - $70,000 per year, depending on experience.Job DescriptionAs a Technical Support Specialist, you will be responsible...


  • Bengaluru, Karnataka, India GalaxEons Full time

    Overview">We are GalaxEons, a leading technology company seeking a skilled IT Support Specialist to join our team. This role is ideal for individuals who enjoy providing excellent customer service and have a strong background in technical support.">Salary">The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and...


  • Bengaluru, Karnataka, India I SQUARE TEK Full time

    OverviewI Square Tek is a leading technology company seeking an experienced Network Support Specialist to join our team. In this role, you will provide support for network and security products, operate and administer customer setups, and lead technical problem management and resolution.SalaryThe estimated salary for this position is $120,000 - $180,000 per...


  • Bengaluru, Karnataka, India Scribe EMR Systems Pvt Ltd Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to work under pressure.Provide timely and effective technical support to customers, addressing their inquiries and resolving issues...


  • Bengaluru, Karnataka, India Vadvice Consulting Services LLP Full time

    Job Title: Technical Support SpecialistCompany Overview: Vadvice Consulting Services LLP is a leading consulting firm seeking a skilled Technical Support Specialist to join our team.About the Role: As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation and customer satisfaction of our products and services. You will...


  • Bengaluru, Karnataka, India ITC Infotech Full time

    About the RoleWe are seeking a highly skilled Enterprise IT Support Specialist to join our team at ITC Infotech. This is an exciting opportunity for someone looking to take their career to the next level in IT support.


  • Bengaluru, Karnataka, India eJAmerica Full time

    eJAmerica is seeking a highly skilled Technical Support Specialist to join our team in Bangalore.Job Summary:We are looking for a motivated and experienced professional to handle Tier 1 help desk escalations through our internal ticketing system. As a Technical Support Specialist, you will troubleshoot common IT problems and have a thorough working knowledge...


  • Bengaluru, Karnataka, India MUFG Full time

    Job Title: Financial Systems Support SpecialistWe are seeking a skilled Financial Systems Support Specialist to join our team at MUFG Global Service Private Limited.

  • IT Support Specialist

    3 weeks ago


    Bengaluru, Karnataka, India Connectpro Management Consultants Private Limited Full time

    About the Role:We are seeking a highly skilled IT Support Specialist to join our team at Connectpro Management Consultants Private Limited. As an IT Support Specialist, you will play a crucial role in providing technical assistance and support to our employees, ensuring seamless operations and minimizing downtime.Job Description:The successful candidate will...


  • Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time

    Job Title:Weblogic Server Specialist">Estimated Salary: $70,000 - $100,000 per annum">We are seeking an experienced Weblogic Server Specialist to join our team at SMARTWORK IT SERVICES in Bengaluru. As a key member of our technical staff, you will be responsible for providing ongoing technical support and maintenance for production and development systems...


  • Bengaluru, Karnataka, India Connectpro Management Consultants Private Limited Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Connectpro Management Consultants Private Limited.


  • Bengaluru, Karnataka, India Aarush Impact Full time

    Job Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at Aarush Impact. This role will provide high-level administrative support to the CEO, focusing on project management, program management, and strategic planning.About the RoleProject Management: Oversee key projects, ensuring...


  • Bengaluru, Karnataka, India BXP SUPPORT AND SOLUTIONS PVT LTD Full time

    About BXP SUPPORT AND SOLUTIONS PVT LTDWe are a leading company in the industry, and we're looking for a highly skilled Technical Quality Assurance Specialist to join our team.


  • Bengaluru, Karnataka, India MNR Solutions Full time

    MNR Solutions is offering a rewarding opportunity for a Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional application support services to our clients.**Job Description**We are seeking a highly skilled and customer-focused individual with strong technical skills and...

  • Postgres Specialist

    2 weeks ago


    Bengaluru, Karnataka, India IT Firm Full time

    Job OpportunityThe IT Firm is seeking a highly skilled Postgres Specialist to join our team. As a key member of our development team, you will play a crucial role in designing, implementing, and supporting data integration solutions across our functional areas.About the RoleThis position requires a strong background in Postgres, DB2, SQL, performance tuning,...

  • IT Support Specialist

    2 weeks ago


    Bengaluru, Karnataka, India eJAmerica Full time

    About the RoleeJAmerica is seeking a highly skilled IT Support Specialist to join our team in Bangalore, India. As an IT Support Specialist, you will play a crucial role in providing exceptional customer service and technical support to our global users.Key ResponsibilitiesTechnical Support: Provide first-level IT support through internal ticketing systems,...


  • Bengaluru, Karnataka, India Red Education Full time

    Red Education is a leading IT technical training company globally, and we are looking for a skilled Python Support Specialist to join our team in Bangalore, India. As a Python Support Specialist, you will be responsible for providing critical support services to internal IT and trainers, particularly in lab environments.Key Responsibilities:Support internal...


  • Bengaluru, Karnataka, India BI42 Full time

    Job RequirementsWe are seeking an Executive Support Specialist to join our team at BI42. The successful candidate will provide high-level administrative support to our executives, including managing schedules, coordinating travel, and preparing reports.Responsibilities will include:Preparing and presenting reports and data analysisManaging calendars and...


  • Bengaluru, Karnataka, India TOP MNC Full time

    Company OverviewWe are a leading multinational corporation (MNC) seeking a skilled Customer Support Specialist - Travel Background to join our team. As a Customer Support Specialist, you will play a vital role in providing exceptional customer service and support to our clients.Compensation PackageThe compensation package for this role includes:Freshers...