Python Support Specialist
13 hours ago
Red Education is a leading IT technical training company globally, and we are looking for a skilled Python Support Specialist to join our team in Bangalore, India. As a Python Support Specialist, you will be responsible for providing critical support services to internal IT and trainers, particularly in lab environments.
Key Responsibilities:
- Support internal IT services and particularly labs for Americas, and other regions.
- Resolve any level 1 or level 2 issues by yourself. Escalate any level 3 issues to L3 support.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
Work Standard:
Acknowledge an issue opened by any staff member within 15 minutes of receiving it. A "can do" approach is critical to your success in this regard, as this is the company culture.
The ideal candidate should have strong problem-solving skills, excellent communication skills, and the ability to work well in a rotational shift (day & night working days) environment. They should also have good Python coding experience – advance level and strong VMWare virtualization experience.
Salary:
₹700,000 - ₹1,100,000 per annum (based on location and experience)
Benefits:
- Good salary and benefits package.
- Opportunity to work with a rapidly expanding global company.
- Professional development opportunities.
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