Technical Support Specialist
6 days ago
MNR Solutions is offering a rewarding opportunity for a Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional application support services to our clients.
**Job Description**
We are seeking a highly skilled and customer-focused individual with strong technical skills and excellent analytical and problem-solving abilities. The successful candidate will have a minimum of 2 to 6 years of experience in application support or a similar role.
The ideal candidate will have:
- Strong knowledge of application support processes and technologies
- Familiarity with databases and scripting languages is a plus
- Excellent communication and interpersonal skills
- Ability to work effectively in a collaborative team environment
**Responsibilities**
Your primary responsibilities as a Technical Support Specialist will include:
- Providing timely and effective application support to users
- Troubleshooting and diagnosing application-related problems
- Managing and resolving incidents related to applications
- Collaborating with development teams to escalate and resolve complex issues
**Benefits**
We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience and qualifications. Our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and professional development opportunities.
**Salary:** $100,000 - $110,000 per annum
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