
Employee Retention Expert
4 days ago
Job Title:
Exit Interview Specialist
Overview:
We are seeking a skilled Exit Interview Specialist to manage the employee exit process, conduct structured interviews, and gather feedback to improve retention and workplace culture.
Key Responsibilities:
- Manage group mailboxes and SharePoint for incoming requests.
- Update relevant tools with employee responses.
- Schedule and conduct exit interviews with departing employees.
- Maintain confidentiality and ensure objective, unbiased discussions.
- Liaise with ethics and compliance teams on ethics-related concerns.
- Prepare and publish weekly and monthly reports of transactions processed.
- Adhere to SLAs and handle work as an individual contributor while being a team player.
Requirements:
- 4-6 years of experience in exit interview processes.
- Knowledge of exit interview call handling.
- Strong communication and listening skills.
- Experience in handling pilot transitions and knowledge transfers.
- Able to present data logically and have client-facing exposure.
Working Conditions:
Must be comfortable working night shifts (US) and rotational shifts.
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