Housekeeping Operations Manager
2 weeks ago
As a key member of our Housekeeping team at AccorHotel, the Assistant Manager will play a critical role in ensuring exceptional cleanliness and guest satisfaction. Reporting to the Executive Housekeeper, you will be responsible for managing and directing all Housekeeping activities to maintain high standards of service and cleaning.
Key Responsibilities:
- Assist the Executive Housekeeper in managing and directing all Housekeeping activities.
- Inspect work, investigate complaints, and take corrective action to maintain high standards.
- Establish standards and procedures for the Housekeeping team and plan work schedules.
- Direct and control Housekeeping operations and staff.
- Communicate with Management on any matters affecting the hotel's interests.
Requirements:
- Secondary education with additional certification in Hospitality Management an advantage.
- Minimum 6 years of Housekeeping experience, 3 years at a management level.
- Excellent English language proficiency and ability to speak other languages.
- Good working knowledge of MS Office applications.
- High degree of professionalism and business acumen.
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