Operations Director

4 weeks ago


Vizag, Andhra Pradesh, India AccorHotel Full time
Job Title: Operations Manager

As an Operations Manager at AccorHotel, you will play a crucial role in ensuring the smooth operation of our hotel. Your primary responsibility will be to assist the Cluster General Manager in planning and managing the operations of the hotel to achieve customer satisfaction and quality service while meeting/exceeding financial goals.

Key Responsibilities:
  • Plan and execute the activities of Front Office, Housekeeping, Food and Beverage, Security & Conventions to ensure adherence to the standards, policies and procedures of AccorHotel.
  • Work closely with the Cluster General Manager and Cluster Financial Controller to create plans to optimize the P & L and cost efficiency plans.
  • Be a brand ambassador and use the I-Auditor app to do regular audits and share results, build action plans to ensure 100% brand standard is followed.
  • Contribute effectively to guest experiences, manage all guest responses, organize guest meet ups, work with line team members to develop guest experiences, make operations smoother and easier.
  • Ensure weekly departmental briefings are conducted with the Operations Manager presence once a week.
  • Review all guest pre arrival details with all departments.
  • Ensure on floor operational team morale, difficulties and operational needs are communicate to the T & C Manager and Cluster General Manager while finding solutions.
  • Pre approve all operational expenses and plans prior to it being signed off by Cluster GM.
  • Be a representative of Accor in hotel management schools, during trainings and other areas where Accor seeks to create a reputation and outreach.
  • Review monthly F & B and Rooms promotion calendar and get it approved from Cluster General Manager.
  • Demonstrates and communicates short and long term focus.
  • Ensure adequate coverage of managers on shop floor, weekends and plan / coordinate MOD's. Evaluate and implement MOD report findings & suggestions
  • Liaise with all departments to ensure smooth operations at the hotel.
  • Do monthly/weekly fire & safety and other relevant operations audits.
  • Work closely with sales & marketing teams to take feedback from clients and enhance guest experience as well as give opportunities to sales team to sell the hotel product better.
  • To check and evaluate daily evalpack prior to Cluster General Manager approval and ensure Accor Focus Guide points are followed a 100% across all operational departments.
Additional Responsibilities:
  • Responsible for daily administration, meeting and greeting, dealing with guests' queries and complaints, and booking rooms. visitors
  • Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
  • Any matter which may affect the interests of AccorHotel should be brought to the attention of the Management.


  • Vizag, Andhra Pradesh, India Comtron Full time

    The RCM Operations Director is responsible for overseeing the revenue cycle operations at Comtron. This role focuses on optimizing processes, improving financial performance, and ensuring compliance.Key ResponsibilitiesLeadership & ManagementLead and manage the revenue cycle team, including billing, coding, collections, and accounts receivable staff.Foster a...


  • Vizag, Andhra Pradesh, India CARE Hospitals, Quality CARE India Limited Full time

    The role of Strategic Operations Director at CARE Hospitals, Quality CARE India Limited, is to drive operational excellence and ensure the hospital operates efficiently, providing high-quality medical care to patients.Key responsibilities include: Overseeing the day-to-day operations of all departments to ensure smooth functioning and optimal service...


  • Vizag, Andhra Pradesh, India Comtron Full time

    Job Description:The RCM Operations Director will oversee the revenue cycle operations at Comtron, driving process improvements and financial performance. This role requires strong leadership skills, a deep understanding of healthcare revenue cycle management, and a proactive approach to problem-solving.Key Responsibilities:Leadership & ManagementLead and...

  • Operations Director

    3 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Operations Manager Job DescriptionAs an Operations Manager at AccorHotel, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all departments are working together to provide exceptional guest experiences. Your primary goal will be to maintain high standards of quality, service, and efficiency while meeting or...

  • Operations Director

    1 month ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Operations Manager Job DescriptionThe Operations Manager is a key role within the hotel, responsible for ensuring the smooth operation of all departments. This includes planning, organizing, directing, and coordinating management activities to achieve customer satisfaction and quality service while meeting financial goals.Key Responsibilities:Plan and...

  • Operations Director

    3 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Operations Manager Job DescriptionThe Operations Manager is a key role within the hotel, responsible for ensuring the smooth operation of all departments. This includes planning, organizing, directing, and coordinating management activities to achieve customer satisfaction and quality service while meeting financial goals.Main Responsibilities:Plan and...

  • Operations Director

    2 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Operations Manager Job DescriptionKey Responsibilities:Assist with planning and managing hotel operations to achieve customer satisfaction and quality service.Plan, organize, direct, and coordinate management activities in conjunction with the Cluster General Manager.Execute activities of Front Office, Housekeeping, Food and Beverage, Security & Conventions...

  • Operations Director

    3 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Operations Manager Job DescriptionThe Operations Manager is a key role within our hotel, responsible for ensuring the smooth operation of our facilities and services. This includes planning, organizing, and directing the activities of our Front Office, Housekeeping, Food and Beverage, Security & Conventions teams to ensure adherence to our standards,...

  • Operations Director

    3 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Job DescriptionThe Operations Manager plays a pivotal role in ensuring the smooth operation of the hotel, focusing on customer satisfaction, quality service, and financial excellence. Key responsibilities include planning, directing, and coordinating management activities in conjunction with the Cluster General Manager.Develop and implement strategies to...

  • Operations Director

    1 month ago


    Vizag, Andhra Pradesh, India Invenco SG Full time

    General Manager - OperationsInvenco SG is seeking a seasoned professional to lead our garment factory operations in multiple countries. As a key member of our team, you will be responsible for optimizing plant capacity, workforce efficiency, and revenue targets.Key Responsibilities:Manage large-scale garment units in multiple countries, focusing on...


  • Vizag, Andhra Pradesh, India 2coms Full time

    Revenue Cycle Management Director Job SummaryAbout the RoleAs a highly skilled Revenue Cycle Management Director at 2coms, you will be responsible for overseeing the entire Revenue Cycle Management process across multiple sites or teams. With a strong focus on strategic leadership and operational management, this role requires a unique blend of skills and...


  • Vizag, Andhra Pradesh, India Invenco SG Full time

    Invenco SG is seeking a highly skilled General Manager - Operations to lead our apparel operations in large global organizations with placements in multiple countries.Role OverviewThe General Manager - Operations will be responsible for the comprehensive management of a large-scale, high-tech garment factory, overseeing front-end operations and the entire...


  • Vizag, Andhra Pradesh, India Pidilite Industries Limited Full time

    Job Title: Senior Production ExecutiveJob Summary:We are seeking a highly skilled and experienced Senior Production Executive to join our team at Pidilite Industries Limited. As a key member of our production department, you will be responsible for planning, controlling, and implementing production processes to ensure efficient and cost-effective...


  • Vizag, Andhra Pradesh, India GITAM Deemed University Full time

    About the RoleThe Director will provide visionary leadership and strategic direction to the Institute, driving its overall success and growth. This role involves setting goals, developing strategies, and ensuring the Institute's mission and vision are achieved.Key ResponsibilitiesProvide leadership and direction to the Institute, setting goals and developing...


  • Vizag, Andhra Pradesh, India 2coms Full time

    Job Summary:The Revenue Cycle Management Director will oversee the end-to-end Revenue Cycle Management process across multiple sites or teams. This role involves strategic leadership, operational management, and the implementation of productivity improvement initiatives, particularly focusing on automation and technological advancements.Key...


  • Vizag, Andhra Pradesh, India Gamut HR Solutions Full time

    **Company Overview**At Gamut HR Solutions, we strive to deliver top-tier services while fostering a collaborative and inclusive workplace. Our mission is to drive excellence and innovation in all aspects of our operations.**Job Overview**We are seeking a highly experienced Senior Administrative Coordinator to provide support to the Managing Director. The...

  • Housekeeping Director

    2 weeks ago


    Vizag, Andhra Pradesh, India AccorHotel Full time

    Business PerformanceAs the Housekeeping Executive at AccorHotel, you will be responsible for preparing department budget and forecasts, managing operational costs within budgets, and monitoring and controlling inventories for operating equipment.Key ResponsibilitiesPrepare and analyze monthly P&L and month-end reports to identify deviations from business...

  • Branch Head Director

    3 weeks ago


    Vizag, Andhra Pradesh, India DBS Bank Full time

    Job PurposeLead a high-performing branch team to drive overall business growth through exceptional customer service, proactive sales environment, and seamless back-office operations.Enhance existing relationships with customers and build new relationships to increase the customer base.Ensure compliance with all applicable external and internal regulations...

  • Academic Leader

    4 weeks ago


    Vizag, Andhra Pradesh, India GITAM Deemed University Full time

    Job Title: Director - GITAM School of LawAbout the Role:The Director of GITAM School of Law is a key leadership position responsible for providing strategic direction and oversight to the institution. This role involves setting academic goals, developing curricula, and ensuring the overall success of the school.Key Responsibilities:Provide leadership and...


  • Vizag, Andhra Pradesh, India Reliance Retail Full time

    We are looking for an experienced professional to lead our Area Sales team in driving business growth and revenue expansion for our Products Business Group (Large Home Appliances).Key Responsibilities:Develop and execute daily sales strategies to map customer profiles and business prospects, ensuring optimal sales funnel management.Maintain strong, long-term...