Operations Manager

3 weeks ago


Vizag, Andhra Pradesh, India AccorHotel Full time
Operations Manager Job Description

At AccorHotel, we are seeking a skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for planning, organizing, directing, and coordinating the management activities of the operations in conjunction with the Cluster General Manager. This includes planning and executing the activities of Front Office, Housekeeping, Food and Beverage, Security & Conventions to ensure adherence to the standards, policies, and procedures of Novotel Visakhapatnam Varun Beach.

Key Responsibilities:
  1. Plan and execute the activities of Front Office, Housekeeping, Food and Beverage, Security & Conventions
  2. Coordinate management activities with the Cluster General Manager
  3. Ensure adherence to standards, policies, and procedures
  4. Contribute to guest experiences and manage guest responses
  5. Assist in planning marketing promotions
  6. Be a brand ambassador and conduct regular audits
  7. Lead departmental meetings and communicate with the T & C Manager and Cluster General Manager
  8. Pre-approve operational expenses and plans
  9. Represent AccorHotel in hotel management schools and training
  10. Review and approve F & B and Rooms promotion calendars


Requirements:
  • Bachelor's degree in hospitality or a related field
  • Minimum 3 years of experience in hotel operations
  • Excellent communication and leadership skills


AccorHotel is an equal opportunity employer.
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