Retail Operations Manager
2 weeks ago
Company Overview
Gamut HR Solutions connects job seekers with the perfect opportunities. With its headquarters in Hyderabad, the company operates in the retail sector, employing 2-10 employees. For more information, visit our website.
Job Overview
We are seeking a mid-level Retail Operations Manager for our retail operations in Visakhapatnam. The successful candidate will have a minimum of 4 years and a maximum of 6 years of relevant work experience. This is a full-time position focused on managing store operations, enhancing customer satisfaction, and driving sales growth.
Key Responsibilities
- Oversee daily store operations, including inventory management and staff supervision.
- Ensure the highest level of customer satisfaction by addressing customer needs and complaints effectively.
- Implement sales strategies to meet and exceed sales targets.
- Lead, train, and mentor store staff to enhance their skills and performance.
- Coordinate with the visual merchandising team to maintain attractive store displays.
- Develop and maintain store budgets, managing expenditures to maximize profitability.
- Monitor market trends and competitors to adapt strategies accordingly.
- Ensure compliance with health and safety regulations and company policies.
Qualifications and Skills
- Inventory Management (Mandatory skill) Proven experience in managing inventory levels to meet sales expectations and minimize losses.
- Customer Service (Mandatory skill) Expertise in delivering exceptional customer service to build long-lasting customer relationships.
- Sales Management (Mandatory skill) Strong background in managing sales activities and achieving sales targets.
- Leadership Demonstrated ability to lead and motivate store staff to meet performance expectations.
- Visual Merchandising Experience in arranging store layouts and displays to attract and engage customers.
- Team Building Skills in developing and maintaining effective team dynamics and a positive work environment.
- Budgeting Competence in managing store budgets and controlling operational costs.
- Problem Solving Strong ability to identify and resolve issues promptly and efficiently.
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