Retail Operations Manager

2 weeks ago


Vizag, Andhra Pradesh, India Gamut HR Solutions Full time

Company Overview

Gamut HR Solutions connects job seekers with the perfect opportunities. With its headquarters in Hyderabad, the company operates in the retail sector, employing 2-10 employees. For more information, visit our website.

Job Overview

We are seeking a mid-level Retail Operations Manager for our retail operations in Visakhapatnam. The successful candidate will have a minimum of 4 years and a maximum of 6 years of relevant work experience. This is a full-time position focused on managing store operations, enhancing customer satisfaction, and driving sales growth.

Key Responsibilities

  • Oversee daily store operations, including inventory management and staff supervision.
  • Ensure the highest level of customer satisfaction by addressing customer needs and complaints effectively.
  • Implement sales strategies to meet and exceed sales targets.
  • Lead, train, and mentor store staff to enhance their skills and performance.
  • Coordinate with the visual merchandising team to maintain attractive store displays.
  • Develop and maintain store budgets, managing expenditures to maximize profitability.
  • Monitor market trends and competitors to adapt strategies accordingly.
  • Ensure compliance with health and safety regulations and company policies.

Qualifications and Skills

  • Inventory Management (Mandatory skill) Proven experience in managing inventory levels to meet sales expectations and minimize losses.
  • Customer Service (Mandatory skill) Expertise in delivering exceptional customer service to build long-lasting customer relationships.
  • Sales Management (Mandatory skill) Strong background in managing sales activities and achieving sales targets.
  • Leadership Demonstrated ability to lead and motivate store staff to meet performance expectations.
  • Visual Merchandising Experience in arranging store layouts and displays to attract and engage customers.
  • Team Building Skills in developing and maintaining effective team dynamics and a positive work environment.
  • Budgeting Competence in managing store budgets and controlling operational costs.
  • Problem Solving Strong ability to identify and resolve issues promptly and efficiently.


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