Customer Relationship Management Expert

3 days ago

Belgaum, Karnataka, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 10,00,000
Customer Relationship Management Specialist

Job Description

We are seeking a skilled Customer Relationship Management Specialist to manage customer relationships, analyze customer data, and segment markets. This is a full-time remote role that requires the ability to work effectively with sales teams and develop strategies to improve customer loyalty.

The ideal candidate will have analytical skills and experience in data analysis, as well as excellent communication skills and project management skills. Experience with CRM software and systems is also required.

Responsibilities:

  • Manage customer relationships and interactions
  • Analyze customer data to identify trends and opportunities
  • Segment markets to improve customer engagement
  • Develop strategies to improve customer loyalty and retention
  • Oversee CRM project management and collaborate with sales and marketing teams

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field
  • Experience in market segmentation and customer relationship management
  • Analytical skills and experience in data analysis
  • Excellent communication skills and ability to work effectively with sales teams
  • Project Management skills, with the ability to plan, execute, and oversee CRM projects
  • Strong organizational skills and attention to detail
  • Ability to work independently and remotely

Benefits

This role offers a competitive salary and benefits package, including a comprehensive health insurance plan and paid time off. The company is committed to providing a positive and supportive work environment that allows employees to grow and thrive in their careers.

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