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Client Relationship Manager

2 weeks ago

Belgaum, Karnataka, India beBeeRelationship Full time US$ 70,000 - US$ 85,000

Job Overview:

We are seeking an experienced Client Relationship Manager to join our team. As a key member of our organization, you will play a critical role in client engagement strategy, serving as a liaison between our clients and solutions.

Key Responsibilities:

  • Serve as the primary point of contact for all clients, providing expert guidance and timely responses during regular business hours.
  • Address client concerns and resolve issues efficiently to enhance client satisfaction and retention.
  • Proactively follow up with clients to ensure all their queries are addressed and take end-to-end ownership.

Consultative Sales:

  • Identify client needs and recommend appropriate products or services, positioning our offerings as the best solution.
  • Convert client inquiries into sales opportunities, driving revenue growth.
  • Consistently meet or exceed individual and team success goals.

Relationship Building:

  • Develop and nurture strong, long-term relationships with clients to foster loyalty and repeat business.
  • Collaborate with internal teams to ensure a cohesive approach to client management and support.

Required Skills and Qualifications:

  • Bachelor's degree
  • 2+ years of experience in a multinational client-facing professional services environment
  • Bar-raising soft skills in handling executive-level clients
  • Persuasive communication, negotiation, and relationship-building skills
  • Proven ability to drive sales and achieve goals
  • Proficiency in CRM systems and Microsoft Office Suite
  • Ability to work effectively in a dynamic, team-oriented environment

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work with a talented team of professionals