Customer Relationships Manager

3 days ago


Belgaum, Karnataka, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title">

A strategic Customer Relationship Management (CRM) professional is needed to develop and implement customer relationship strategies that drive business growth and customer satisfaction.

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Key Responsibilities:

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  • Develop and execute CRM strategies that foster customer loyalty and retention.
  • Analyse customer data to identify trends and insights that inform business decisions.
  • Manage CRM software and coordinate with sales and marketing teams to ensure seamless execution of customer engagement initiatives.
  • Ensure exceptional customer service by resolving customer complaints and providing timely support.
  • Collaborate with project management to drive continuous improvement and process optimisation.
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Requirements:

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  • Strong analytical skills for data analysis and insights.
  • Excellent communication skills for effective customer interaction and team collaboration.
  • Experience in sales and market segmentation.
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Familiarity with CRM platforms and software tools.
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Benefits:

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  • Opportunity to work in a fast-paced environment and drive business growth.
  • Chance to develop and execute CRM strategies that make a significant impact on customer satisfaction.
  • Collaborative and dynamic work environment.


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