School Partnerships Specialist

2 days ago

Lucknow, Uttar Pradesh, India beBeeSuccess Full time ₹ 30,00,000 - ₹ 50,00,000
Job Title: Platform Success Executive

The role of a Platform Success Executive is to foster strong relationships with schools and activity providers across the city, ensuring seamless integration of their classes into our platform.

Responsibilities:

  • Establish and maintain effective partnerships with schools and activity providers.
  • Conduct thorough onboarding sessions with schools to explain the platform's features and gather accurate information about their classes.
  • Verify class schedules, fees, and other details through phone and WhatsApp conversations.
  • Engage with parents who have submitted inquiries, seeking feedback on their experience and providing support as needed.
  • Maintain detailed records of outreach and feedback efforts.

Requirements:

  • Excellent spoken communication skills in English and Hindi.
  • A friendly, empathetic, and confident demeanor when interacting with clients via phone and WhatsApp.
  • Ability to follow established processes, utilize templates, and update basic records.
  • Capacity to work independently and take ownership of tasks.
  • Familiarity with using spreadsheets, email, and web-based tools (training will be provided for the latter).

Benefits:

  • Paid training and exposure to customer operations, education technology, and product-driven work.
  • Opportunity to be part of a mission-driven team that simplifies life for parents and schools.
  • Potential for growth into roles like Category Manager, Partnerships, or Content Operations.
  • Chance to work on tech-driven operations and utilize world-class tools and software.

What We're Looking For:

Candidates with prior experience in customer support, inside sales, or school communication roles are preferred. However, graduates from any stream or students pursuing studies and available part-time are also encouraged to apply. Candidates with an educational background (play school experience) will be given preference.

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