Chief Business Process Manager

6 days ago


Kanpur, Uttar Pradesh, India beBeeOperations Full time ₹ 14,40,000 - ₹ 21,60,000

At the forefront of Business Process Management, our organization offers customized solutions to empower clients. Leveraging transformational strategies, we help businesses reimagine processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are long-term partners to leading brands worldwide, serving industries such as Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. Our 'rightshore' delivery model provides comprehensive customer lifecycle solutions.

This role involves supervising a team to meet Service Level Agreements (SLAs) relative to various department functions. Responsibilities include maintaining production reports, driving customer experience metrics, meeting key SLAs and KPIs, coordinating activities with the manager, and providing recommendations for process improvements.

The ideal candidate possesses strong analytical and logical skills, knowledge of MS Office, and excellent team leading abilities. Additionally, mentoring and motivating skills, coaching and feedback abilities, and a positive attitude are essential. Flexibility to work in shifts and confidence are also required.

This is a diverse opportunity that requires collaboration with internal support teams to ensure seamless production. If you're enthusiastic about delivering results-driven solutions and driving business growth, this may be the right fit for you.



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