Pharma Technical Expert for International Pharmaceutical Trade
4 days ago
Sinobright Pharmaceutical Co.,Ltd is a leading provider of international pharmaceutical trading services in China. We pride ourselves on strong partnerships and long-lasting relationships with our customers.
We are seeking an experienced Pharma Technical Expert to join our team. If you are interested, please visit our website:
Key Responsibilities
The successful candidate will assist the sales team by answering technical questions raised by customers, collaborating with visits, and introducing products to customers. They will also respond to customer feedback and complaints in a timely manner, providing solutions and collaborating with factory technicians to resolve customer needs and problems.
To achieve this, the candidate will:
- Understand customer needs through on-site visits and grasp actual customer feedback issues to guide customers in solving product and technical problems.
- Improve and optimize internal technical databases by collecting product information and customer feedback.
Requirements
The ideal candidate will have a Bachelor's degree or above in medicine, biology, chemistry, pharmacy, or a related major. They should possess strong communication skills, a strong sense of responsibility, and be able to accurately understand customer needs and propose solutions.
Additionally, the candidate should have 3 years of experience in technical support in the pharmaceutical excipients industry, with a preference for PVP excipients technical support experience and experience in leading companies in the industry such as BASF and Ashland.
They should also demonstrate good teamwork spirit, self-learning ability, and adaptability to business trips.
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