Pharmaceutical Technical Support Specialist
4 days ago
At Sinobright Pharmaceutical Co.,Ltd, we are looking for a highly skilled Pharmaceutical Technical Support Specialist to join our team. This role is perfect for someone who is passionate about providing exceptional customer service and technical support in the pharmaceutical excipients industry.
The Pharmaceutical Technical Support Specialist will be responsible for assisting sales teams in answering technical questions raised by customers, collaborating with visit teams, and introducing products. They will also respond to customer feedback and complaints in a timely manner and provide solutions in collaboration with factory technicians.
To be successful in this role, you will need to have a strong understanding of customer needs and be able to communicate effectively. You will also need to have a bachelor's degree or above in medicine, biology, chemistry, pharmacy, or a related major, as well as 3 years of technical support experience in the pharmaceutical excipients industry.
We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Assist sales teams in answering technical questions raised by customers
- Collaborate with visit teams and introduce products
- Respond to customer feedback and complaints in a timely manner
- Provide solutions in collaboration with factory technicians
Requirements:
- Bachelor's degree or above in medicine, biology, chemistry, pharmacy, or a related major
- 3 years of technical support experience in the pharmaceutical excipients industry
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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