Pharma Technical Expert

6 days ago


Mumbai, Maharashtra, India Sinobright Pharmaceutical Co.,Ltd Full time

Sinobright Pharmaceutical Co.,Ltd is the leading provider of international pharmaceutical trading services in China. By cooperating with pharmaceutical companies through representing services, we promote strong partnerships and long-lasting relationships with our customers.

Please visit Sinobright's website if you are interested in our position:

Key Responsibilities

  • Assist sales teams to answer technical questions raised by customers, collaborate with visits, and introduce products.
  • Respond to customer feedback and complaints in a timely manner and provide solutions, collaborating with factory technicians to effectively solve customer needs and problems.
  • Understand customer needs through on-site visits, grasp actual customer feedback issues, and guide customers to resolve product and technical problems.
  • Improve and optimize internal technical databases, collect product information, and gather customer feedback.

Job Requirements

  • Bachelor's degree or above in medicine, biology, chemistry, pharmacy, or related majors.
  • Strong communication skills, sense of responsibility, able to correctly understand customer needs and propose solutions.
  • 3 years of technical support experience in the pharmaceutical excipients industry, with PVP excipients technical support experience preferred, as well as experience in leading companies in the industry (BASF and Ashland).
  • Good teamwork spirit, self-learning ability, able to adapt to business trips.


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