Pharma Technical Services Expert/Specialist

5 days ago


Mumbai, Maharashtra, India Sinobright Pharmaceutical Co.,Ltd Full time
SINOBRIGHT is the leading provider of international pharmaceutical trading service in China. By cooperating with pharmaceutical companies through representing service, we promote strong partnership and long-lasting relationships with our customers. Please visit SINOBRIGHT website if you are interested our position:

Job Duties

Note: Candidate preferable work in Mumbai or Hyderabad.

1. Assist the sales to answer the technical questions raised by the customer, collaborate with the visit, and preach the product introduction;
2. Respond to customer feedback and complaints in a timely manner and give solutions, collaborate with factory technicians to effectively solve the needs and problems raised by customers;
3. Understand customer needs through on-site visits, grasp the actual problems of customer feedback and guide customers to solve product and technical problems;
4. Improve and optimise internal technical database, collect product information and customer feedback.

Job Requirements:

1. Bachelor degree or above in medicine, biology, chemistry, pharmacy and other related majors;
2. Strong communication skills, strong sense of responsibility, able to correctly understand customer needs and propose solutions;
3. 3 years of technical support experience in pharmaceutical excipients industry, PVP excipients technical support experience is preferred, experience in leading companies in the industry is preferred (BASF and Ashland);
4. Good teamwork spirit, self-learning ability, able to adapt to business trips.

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