Pharma Excipient Expert and Liaison

5 days ago


Mumbai, Maharashtra, India Sinobright Pharmaceutical Co.,Ltd Full time

Sinobright Pharmaceutical Co.,Ltd is a leading provider of international pharmaceutical trading services in China. We are committed to promoting strong partnerships and long-lasting relationships with our customers through our representing service.

We are currently seeking a highly skilled Pharma Excipient Expert and Liaison to join our team. In this role, you will be responsible for assisting sales teams in answering technical questions raised by customers, collaborating with visit teams, and introducing products.

You will also be responsible for responding to customer feedback and complaints in a timely manner and providing solutions in collaboration with factory technicians. To be successful in this role, you will need to have a strong understanding of customer needs and be able to communicate effectively.

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Assist sales teams in answering technical questions raised by customers
  • Collaborate with visit teams and introduce products
  • Respond to customer feedback and complaints in a timely manner
  • Provide solutions in collaboration with factory technicians

Requirements:

  • Bachelor's degree or above in medicine, biology, chemistry, pharmacy, or a related major
  • 3 years of technical support experience in the pharmaceutical excipients industry
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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