Technical Services Representative in Pharmaceuticals
4 days ago
Welcome to Sinobright Pharmaceutical Co.,Ltd, where we strive to provide exceptional customer service and technical support in the pharmaceutical excipients industry. As a Technical Services Representative in Pharmaceuticals, you will play a key role in assisting sales teams in answering technical questions raised by customers, collaborating with visit teams, and introducing products.
You will also be responsible for responding to customer feedback and complaints in a timely manner and providing solutions in collaboration with factory technicians. To be successful in this role, you will need to have a strong understanding of customer needs and be able to communicate effectively.
We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Assist sales teams in answering technical questions raised by customers
- Collaborate with visit teams and introduce products
- Respond to customer feedback and complaints in a timely manner
- Provide solutions in collaboration with factory technicians
Requirements:
- Bachelor's degree or above in medicine, biology, chemistry, pharmacy, or a related major
- 3 years of technical support experience in the pharmaceutical excipients industry
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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