Cluster Business Director

2 months ago


Chandigarh, Chandigarh, India Mahindra Rise Full time
Job Description for Cluster Business Manager

Mahindra Last Mile Mobility Limited seeks a highly skilled professional to fill the role of Cluster Business Manager. The successful candidate will be responsible for delivering targeted market share and volumes, customer satisfaction, and revenue for the company and profitability for the dealers.

Key Responsibilities:
  1. Execute SCV Strategy for the Region to achieve targeted volume and market share.
  2. Identify model-wise and geography-wise opportunities in the cluster through customer segmentation.
  3. Create cluster-level strategy for the specific cluster and get it reviewed and signed off from the Regional Business Head.
  4. Assign targets for each model to TSMs based on potential of their geographies and the strategy.
  5. Ensure customer satisfaction through adherence of proper sales process.
  6. Drive cluster finances through development of alternate financiers, promotion of finance options purchased from dealership, sale of accessories, and shields through showroom.
  7. Ensure manpower adequacy and quality in dealerships.
  8. Accompany TSMs to coach them on-the-job to develop their capability.
  9. Maintain good connect with Regional Sales Managers of Key Financiers for CV-Finance and large brokers of used commercial vehicles.


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