Banquet Services Manager

3 weeks ago


Delhi, Delhi, India AccorHotel Full time
Job DescriptionFinancial Responsibilities
  • Participates in inventory management and stock control.
  • Develops and implements strategies to increase revenue through additional sales techniques.
  • Prepares and analyzes financial reports, identifying areas for improvement and implementing corrective actions as necessary.
  • Ensures that event costs are managed within budget constraints, seeking opportunities to reduce expenses without compromising quality.
Operational Responsibilities
  • Organizes and coordinates work for the team, promoting multi-skilling and cross-training.
  • Ensures effective communication and information sharing within the team, including briefings and debriefings with kitchen staff and other departments.
  • Initiates and implements training programs to enhance team members' product knowledge and skills.
  • Maintains and updates repeat guest history, communicating this information to team members during outlet briefings.
  • Ensures prompt recognition of VIP guests and repeat customers, based on guest history.
  • Ensures that event spaces are prepared to a high standard, in accordance with guest requirements and BEO/FP discussions.
  • Considers global activity levels when managing event flow, ensuring smooth and efficient operations.
  • Monitors the quality, speed, and efficiency of team and event staff performance.
Business and Sales Responsibilities
  • Supervises and analyzes sales behavior, striving to achieve and exceed financial budgets.
  • Trains team members in upselling and suggestive selling techniques, with a focus on increasing guest loyalty and satisfaction.


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