Banquet Assistant Director

4 days ago


Delhi, Delhi, India AccorHotel Full time

Key Responsibilities:

As a key member of the AccorHotel team, the Banquet Assistant Manager will oversee the smooth operation of events and banqueting activities. This role requires a strong focus on delivering exceptional customer service, managing staff, and ensuring seamless event execution.

Event Management:

  • Coordinate event planning, organization, and execution, ensuring timely completion and exceeding customer expectations.
  • Manage event budgets, staff, and resources to achieve financial targets and maintain high-quality standards.
  • Collaborate with cross-functional teams to ensure seamless event execution, including communication with venue staff, vendors, and clients.

Team Leadership:

  • Lead and motivate a team of banquet staff, providing guidance, training, and support to ensure exceptional service delivery.
  • Develop and implement effective training programs to enhance staff knowledge and skills, promoting a culture of excellence and continuous improvement.
  • Monitor staff performance, providing constructive feedback and coaching to achieve individual and team goals.

Financial Management:

  • Manage event revenues, expenses, and budgets to achieve financial targets and maintain profitability.
  • Analyze revenue and expense data to identify areas for improvement and implement cost-saving initiatives.

Quality and Service Excellence:

  • Ensure exceptional customer service standards are maintained throughout all events and interactions.
  • Monitor and improve event quality, service levels, and overall guest satisfaction.

Continuous Improvement:

  • Stay up-to-date with industry trends, best practices, and new technologies to enhance event execution and service delivery.
  • Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.

Remote Work: No

Employment Type: Full-time



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