Banquet Operations Manager

2 days ago


Delhi, Delhi, India AccorHotel Full time

Key Responsibilities:

  • Manage the day-to-day operations of the banquet department, ensuring seamless execution of events and exceeding guest expectations.
  • Supervise a team of event coordinators and banquet staff, providing guidance and support to ensure exceptional service delivery.
  • Develop and implement strategies to increase revenue and improve operational efficiency, aligning with the hotel's business objectives.
  • Collaborate with cross-functional teams, including sales, marketing, and culinary, to drive business growth and enhance the overall guest experience.
  • Ensure compliance with company policies, procedures, and regulatory requirements, maintaining a safe and healthy work environment.

Requirements:

  • 2+ years of experience in a banquet or event management role, preferably in a luxury hotel or resort setting.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and external partners.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Fluency in English, with additional languages a plus.

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